The Mirage Traveler Review

Theft among Staff

I recently stayed at the Mirage and had my money and personal property stolen in my hotel room. When I filed a security report with the hotel, they said they needed time to look into it. Knowing that I do not primarily reside in Las Vegas, no one urgently looked into this matter while I was staying in the hotel for 3-4 days. It took them a week to return a phone call saying that under the Law of Nevada, the hotel is not responsible for money stolen in hotel room. Many different levels of staff reported varying explanations on how many people entered my room during the time when my belongings were stolen. Overall, the hotel did a poor job in taking initiative in looking into the severe matter of theft among their employees. I would advise not to stay at this hotel as it is not a place where you will feel secure leaving your belongings and management are not professional enough to respond to incidences like this.

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