The Mirage Resort - Page 4

This hotel, located in a main street of Las Vegas, has a nice facility with very modern design and decorations. The volcano show was great enough to catch my eyes. I can't forget the night I spend there. My hotel room was clean and their service was good. I was quite satisfied.

The room was quite small for the price and the bathroom was just ok. There was no turn down bed service.

The Mirage hotel is a nice hotel. It delivers quality accommodations for the price.

The hotel was nice and the valet people were great!

I did not like the extra fee required to exercise. I really liked Cravings restaurant for the convenience and ease.

This hotel made me feel secure: There is a room card check at the elevator entrance.

I loved the dolphins and the volcano.

The Mirage hotel is very centrally located amidst many other hotels. The restaurant in the hotel was just so and so. They had an excellent buffet. Wheelchairs were available for disabled. They have a convenient parking lot.

This hotel made me feel content: The hotel had all facilities needed. There was no need to chase around anywhere else. The ambiance was very pleasant.

We had a good stay and for the most part received good service. It's a great location for shopping and shows. It was not what we expected and they had technical difficulties during a show. I don't care for the new decor, but most of Las Vegas is going that way.

This hotel made me feel welcome: The lady at the front desk was very nice. The hotel does seem to have a much different look than the last time I stayed and I feel it is too dark. I guess they are going for more of the in crowd.

It was nicer than I had expected. It was a pleasant surprise!

This hotel made me feel comfortable: I thought the rooms were designed very nicely, and the amenities, soap, etc. were exceptional.

The hotel has a great location. It has excellent food in terms of variety and price ranges. It does not reward nor recognize repeat customers. We have stayed at the Mirage hotel for several years and we have never been recognized or shown any special consideration for our loyalty.

This hotel made me feel content: The room was clean, the temperature options were very good and the shops had something to offer for everyone. The restaurants ranged in food type, price, atmosphere and all had excellent, congenial servers. There was good security at the elevators and the presence of official looking men was apparent throughout the hotel. The valets were absolutely exceptional! They were fast, fun, nice and they remembered us.

Everything was excellent including the restaurants. The staff is friendly. I liked their speed in replacing an inoperable TV remote.

This hotel made me feel relaxed: The staff at The Mirage was attentive to our needs without hovering over our shoulders.

We booked our vacation a month in advance, and had to stand in line 45 minutes to check in only to be told the staff member was new. Who cares at the rate of $300.00 a night? No map was given to us to direct us to our room, we wandered around then got a staff member to lead us there. Then it took 30 minutes to receive our luggage to our room, we had to call them three times. In our room we discovered that it was filthy (the tub and counters). When we used the blow dryer, all of the electricity went off, and we stumbled around to find the reset button. We inquired about why there was no coffee maker in the room to be told it was a fire hazard. The buffet was $25.00 a person, and there was hair in the food.

Upon check-out we called downstairs to see what the arrangements for assistance with our luggage only be to be told that "We don't do that." So we lugged our heavy suitcases (two women traveling alone) all the way to the bell station, where we were treated very rudely. This man actually got in my daughter's face to taunt her when she complained of a sore arm from carrying the luggage. Well, we asked to speak with the manager (and waited another 15 minutes) who was gracious enough to provide us with a car ride to the airport and discount our bill. Never go here! They act like you are doing them a favor. Also, the wait staff in the casino is non-existent so don't count on being served except for every two hours or so.

When we returned home we attempted to contact the corporate officer, only to be told he doesn't take calls of this sort, and another man called and offered his condolences.

Please do not stay here, you would receive better accommodations at a Holiday Inn. We will be staying at the Venetian or South Coast in the future where both hotels' class is truly class and the staff treats you like an honored guest.

The hotel had all the amenities expected from a first class hotel in Las Vegas. The room service as far as cleaning was often late and slow.

The Mirage was a great place to stay. The central location on the Strip made for easy access to the attractions.

This hotel made me feel excited: The hotel was bustling without being frantic and the casino floor was great.

This was my fourth or fifth trip and I stayed at the Mirage and it was everything I expected. They had good service and a clean room. I would recommend the Mirage to others as well.

This hotel made me feel comfortable: The bellhops were courteous, the restaurant and bar and casino were all as I had experienced previously.

The hotel has basic accommodations. The elevator to the hotel room was quite away from the front desk. The quality of the food from the room service was not really good. All the employees were very nice and helpful.

Everything and everyone on the staff was perfect. They seem to go out of their way to make you comfortable.

This hotel made me feel practical: The rooms and service were enjoyable.

I go to Las Vegas every year for an automotive conference and have stayed in various hotels based on where my everyone else in my company is staying (we get a block of rooms). This year, we decided to stay at the Mirage. I was there for four nights from Oct 29 to Nov 2).

Overall, the hotel is very nice inside and the people working at the restaurants and casinos were friendly and helpful (they get 5 stars). People at the front desk were somewhat cold in my opionion (3 stars). They never welcomed me to the hotel upon checkin nor asked me how my stay was when I checked out. I would recommend visiting the Mirage, but when it comes to the rooms, I would not stay there again unless they remodel and clean their rooms (this gets 1 star).

My room was looked like the picture they show you on the web site, but what you can't see is the dirt that is everywhere. In my room, there was mold in the bath tub in the corner and under the handicap bar, the bottom of my sink had rust on it, the Moen faucets looked like they had been scratched with steel wool, the side of the vanity had mold on it, there was a large piece of Hershey chocoloate on the floor under my desk and the carpet outside of EVERY room in my hallway was filthy - you could see the dirt as the carpet did not look like it had been cleaned in years.

Probably the only other complaint is the lack of insulation in the rooms to quiet the noise. You could easily hear people walking down the hall or in the rooms around you (next to you or across the hall). Being Vegas (an all night town), this can constantly wake you up at night.

I talked to a collegue of mine who stayed there as well - he mentioned that he had mold in various spots within his bathroom as well. Compared to other hotels on the strip, the Mirage's bathrooms are very small.

As I mentioned, I have stayed at other places within the Vegas strip recently, including the Venetian (5 stars), Bally's (4 stars), Ceasars (4.5 stars) and Treasure Island (4 stars) and will probably stay at one of them again next year.

I can review two of the restaurants - the Caribe Cafe where I had breakfast (very good!) and Undon (Italian restaurant - pretty good, but not exceptional for the average $60+ per person dinner meal price).

Overall, not a great recommendation for a hotel that should be above average.

It's very clean and a beautiful environment. It's in a perfect location next to several other major casinos and a shopping center.

This hotel made me feel pampered: Everything in the bedroom and bathroom was clean and ready for use.