The Madison Concourse Hotel

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Okay 5.9/10 10 reviews
1 W Dayton St, Madison, WI 53703
Hotel Class: 3 Stars

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Official Contact Information & Amenities

Information
356 rooms, 14 floors, Built 34 years ago (1974), Renovated 1 year ago (2007), Check In: 3:00 PM, Check Out: 11:00 AM 
Amenities
High-speed Internet in public areas ($), Free wireless Internet in public areas, Pool (1 indoor), Hot tub, Fitness room, Business center, Parking ($), Room service, 2 Restaurants, 1 Bar 
Room Amenities
Air conditioning, Free wireless Internet, Free high-speed Internet, Cable TV, Kitchenette (some rooms) 
Other Amenities
27,000 square feet of meeting and banquet space, Weekday newspaper, Video checkout, Notary Public, Sauna, Executive level with complimentary top-shelf cocktails, hors d'oeuvres, desserts, and continental breakfast in the in the Governor's Club Lounge.
Policies
Underground parking $7 per night. Business center open 24 hours. Pool and Fitness Center open 7 days a week from 5:00 a.m. to 11:00 p.m.
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $99 per night 
Official Phone Number
(608) 257-6000, (800) 356-8293 
Official Website
The Madison Concourse Hotel 
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10 Unbiased Traveler Reviews

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1.0/10
Stay Away
member icon Confirmed reservations mean nothing
Posted Sep 3, 07 by bvf139, 2 reviews 
35 year old woman with a moderate budget

I made reservations 6 months ago as part of a wedding party. They were for Friday and Saturday night as was the rest of the wedding party. I called a few days prior to confirm my reservations as they had not sent me a confirmation by mail, and I was given a verbal confirmation of both nights. They were "unable" to e-mail me that confirmation. I should have seen the "red flags" go up then but flew half way across the country to find out they had only room for Friday night and were "overbooked"; they were very sorry but could do nothing to help me. They also commented that they hear that "story" all the time!! So maybe there is a problem with their reservation system.

3.3/10
Poor
Hotel Review - Posted Jun 23, 07
25 year old man with a economy budget, traveling for leisure

The whole place is pretty nice. The food was good and the people working were a pleasure to be around.

This hotel made me feel entertained: Upon arriving, the desk people were smiling. That always is a plus and you know the people will treat you right. It is all about the attitude of the employees.

I am not likely to return to the The Madison Concourse Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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10.0/10
Perfect
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Posted Jun 17, 07 by ontheroad07, 1 reviews 
35 year old woman with a moderate budget, traveling for business

I stayed at the concourse for a convention and can honestly say I have never encountered such friendly employees. I wanted to change my reservation at check-in and the staff was very accommodating. My room overlooked the Capitol which is really beautiful. I forgot my laptop but the front desk told me to check out the business center. there were printers that I could use for free and they have complimentary internet everywhere in the hotel. Overall I was very pleased with everything. My company decided to book the hotel next year so I will be back.

4.0/10
Mediocre
Hotel Review - Posted May 15, 07
39 year old man with a moderate budget, traveling for leisure

Everyone was very nice, our stay was comfortable and the room was nicely clean and ready every day. I liked the proximity to State Street. I did not like having to pay for parking, but it was not a huge fee. No one had told me about this when I made reser

I am not likely to return to the The Madison Concourse Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
8.1/10
Excellent
Hotel Review - Posted Apr 1, 07
69 year old woman with a moderate budget, traveling for leisure

I attend a conference every year which is held at the Concourse hotel. While I would seem to thus have no say in where I am staying, in point of fact the committee which organizes the event takes the attendees' opinions very seriously and we all absolutel

I am very likely to return to the The Madison Concourse Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 12 Next

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