The Hempel Hotel - Page 1

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Stay Away 1.0/10 1 review
31-35 Craven Hill Gardens, London, England, United Kingdom W2 3EA
Hotel Class: 5 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
45 rooms, 5 floors Built 12 years ago (1996), Renovated 8 years ago (2000)
Check In: 04:00PM, Check Out: 12:00PM
 
Amenities
In-room wireless internet, Business secretarial services, ATM/Bank, A/V equipment rental, Babysitting or child care, Non-smoking room, Car rental, Parking, Wireless internet (for a fee), Restaurant, Wireless internet (free), Bar/Lounge, Complimentary coffee, Concierge service, Cable or satellite TV, Currency exchange, Fax (for guests), In-room high-speed internet, Refrigerator, Laundry/Dry cleaning services, Laundry room, Multi-lingual staff, Meeting facilities, Air-conditioned, Photocopier service, Kitchenette, Room service, Smoke alarms, Parking (for a fee), Security, Safe, Iron, Complimentary newspaper, Microwave 
Room Amenities
In-room wireless internet, Non-smoking room, Cable or satellite TV, In-room high-speed internet, Refrigerator, Air-conditioned, Kitchenette, Safe, Iron, Microwave 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $368.72 per night  
Official Phone Number
44 207 298 9000, 800-747-1337 
Official Website
The Hempel  

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1.0/10
Stay Away
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Posted Oct 16, 07 by Maia, 1 reviews 
45 year old female with a luxury budget, traveling for leisure

The Hempel is lovely to look at, and we loved the location. But the attitude of the staff is unbelievable - condescending, insulting, insufferable. The hotel hosted a party the last night of our stay. There was loud noise till 2 a.m. and - the really awful part - a blaring, terrifying fire alarm went off about 6 times.

In the morning, we requested a credit for our sleepless night. The manager insisted that we had been warned about the party. We had not, and told him so. He accused us of lying. He claimed we were the only people to complain, and treated us with barely contained hostility. It was an awful experience, which we want to protect others from.

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