The Greenfield Inn Motel - Page 1

We booked the room on line, and arrived to find a smokey, dirty, moldy room in dissarray. We should have left right then, but we wouldn't be spending much time there. The room clearly hadn't been cleaned. cobwebs, dust, stains on the ceiling, and bugs crawling about. Beyond that there were wires hanging from the ceiling, missing trim fixtures, lightbulbs out, a TV that only recieved a few staticky stations, peeling wallpaper, holes in the wall, and a tub that wouldn't drain.

We checked the slider to see if it was locked, and the lock was broken. There was a bar left there for us to secure the room.

During the night there was soccer teams partying right outside our door, complete with a barking dog chasing kids around. Yelling, running around and other loud noises right through the night. Repeated calls to the teenage girl at the desk during the wee hours were met with rude responses and little results. She acted like we were bothering her, no opologies, she just got huffie and hung up on us! In the morning room service tried barging in at 8:30, with no knock.

The next day I was told there was no manager on duty, and he only "checks in" during the weekend. I asked for acting manager or the person in charge and the girl said "no one is". I left a list of complaints with numbers to reach me at, but he didn't return my call. I have since called the manager several times, but he will not take my calls and will not return them.

I was told by a different girl at the desk that the hotel is owned by people who live out of the area, and she would not give me any contact info for them. She told me that they had hired a "management company" to run the hotel. What a joke! A hotel with no managers on duty, that seems to be run by a bunch of teenage girls. Totally unprofessional and out of control.

Even the breakfast room the next morning was a joke. Crumbs everywhere, no milk for the cereal even when requested, no knives for the butter, cold coffee and no cream. Just another teenage girl on her break outside smoking a cigarette.

I can forgive a lot of shortcomings of hotels, but when the management is not only non-existant and doesn't even have the decency to return calls? Unforgivable.

On October 7th, 2006 we stayed at Greenfield Inn, Room 118. We were very disappointed with the service provided. Here is a short list of things out of order:

- Many electric sockets were not in working, we had to try to plug in a lamp a few times before it started to work

- The shower was not working

- The telephone was not working

- The very room looked like a work in progress, it was not furnished completely

- There was a loose wire hanging from a wall

- There were cleaning materials left on the floor

Indeed, when we asked when was the room rented last, the answer was, "Not for a month, at least".

When we complained to the receptionist about the condition of the room (the shower, and phone not working), the receptionist just sort of shrugged her shoulders.

This hotel made me feel content: It was a nice place to stay, very affordable. Had a nice stay.

This hotel made me feel welcome: They allowed us to check in early because of the plans we had that day. The room was not ready, however, we were able to obtain the keys early.

Old facilities that couldn't be cleaned well.