The Franklin has been referred to as one of New York's most romantic hotels. The hotel features a bright living room, library nook, Frenc... more »
The Franklin has been referred to as one of New York's most romantic hotels. The hotel features a bright living room, library nook, French bistro style breakfast lounge, wireless Internet, flat screen televisions and an attentive warm and friendly staff. This intimate treasure nestled in Manhattan's prestigious Upper Eastside is a short walk from Central Park, museum mile, Madison Avenue shopping and unsurpassed dining options. There are 50 beautifully appointed guest rooms. All rooms include imported Egyptian cotton linens, down comforters and pillows, luxurious bathrobes, Aveda bath amenities, executive work areas, voicemail, CD players and hairdryers.
Orbitz
An intimate 50-room hotel in Manhattan's Upper East Side. Close to Central Park, museums, exclusive boutique shopping and great restaurants, this is good location to be. The rooms have been beautifully restored and are elegantly decorated and very comfortable with Eygptian towels, slippers and bathrobes and nice Avdea bath products. There's a lovely sitting room downstairs where the sunlight floods in so its a great place to sit and relax, and there's also a library. The restaurant serves a full European breakfast in the lounge and wine and cheese in the afternoon, which is delicious! The staff are friendly and efficient and don't mind helping you out with any requests you may have. Wireless Internet is available throughout the hotel.
skoosh.com
Charming boutique hotel located in the exclusive Upper East Side neighborhood near Museum Mile, fine dining, shopping, and entertainment.
ReserveTravel
The hotel is an older building with all
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Posted Nov 08, 2008
Good
The hotel is an older building with all the challenges of a New York walk up. A small room not designed for the queen size bed in it making it hard to walk in the room, a bathroom that is smaller than a closet with the sink in the room and a small...
This was our first trip to NYC. The
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Posted Jul 18, 2008
Good
This was our first trip to NYC. The Franklin was a very nice hotel. It was quiet and I felt very safe in this area of town. The staff were all exceptional. They were very helpful and accomodating. The room was very nice and the bed extremely...
36 year old female with a moderate budget, traveling for business
For a hotel that prides itself in service, WHERE IS THE SERVICE????
I was traveling for business and decided to stay here, a $16 cab ride away from grand central terminal, because i thought it would be a bit more bang for the buck than the more popular centrally located hotels in the city.I WAS SOOOOO WRONG! My room was TINY. I literally could touch all 4 walls from the bed. The room was very clean and tidy but the bathroom was very generic and SMALL. I had nowhere to lay out my suitcase except the bed. There were only towels enough for one small person in the room. (on a hot summer day i want at least 2) When I called to the desk for more, they sent up exactly ONE more towel.
Then i asked about a place for dinner, the night clerk sent me on a wild goose chase to find an open place and I ended up having a nice Italian meal a block away from the hotel NOT the one recommended by the clerk.
The bed was comfortable, but the sound of the window air conditioner was deafening.
The next day, I left the "tidy my room" sign on the door and left to have a very nice breakfast of pastries and coffee in the tiny closet they call the breakfast room. Then spent the entire day working to come back to find my room had not been made up!!! I was furious, (for over $300/ night you expect a tiny bit of service) the clerk at the night desk DID NOT APOLOGIZE, just told me that it was my fault because i left the sign to tidy the room on the door.
I left the wet smelly towels from the day before outside my door and while i was at dinner they brought more towels and left the stinking heap outside my door. The next morning i found my bill slipped under my door moist from the heaped wet towels STILL THERE!
If you want service, of any kind STAY AWAY FROM HERE!
This hotel is tiny. We booked a
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Posted Jun 29, 2008
Horrible
This hotel is tiny. We booked a superior queen and without knowing it were upgraded to a Deluxe King. Even that room was ridiculously small. Take a look at the pictures on their website. The photographer has done wonders making it look bigger than...
36 year old male with a budget, traveling for leisure
This hotel is tiny. We booked a superior queen and without knowing it were upgraded to a Deluxe King. Even that room was ridiculously small. Take a look at the pictures on their website. The photographer has done wonders making it look bigger than it feels. There is not enough room to leave your case open apart from on the bed. There is no choice but to unpack into the wardrobe. I wanted to use the supplied ironing board and could only do so in the bathroom. I have never stayed in a place so small even as a single in a bed and breakfast.
The room was booked as a double but was only supplied for a single person. One set of towels, one glass, one robe, etc. We had to ask for a second set of towels etc. and only got exactly what we asked for 1 large, 1 small towel, no face cloth and none of the extra accoutrements.
Breakfast was nice if you don't mind eating in a hallway. They had fresh fruit, pastries and cereals, though I was told they ran out soon after we left for the day, the food was good.
There was a mess up on the second day and the room wasn't cleaned. I guess a prankster turned over the please tidy my room sign. Did we get an apology? NO. Nothing, a single set of towels when we asked for clean. The others were still wet on the unmade bed.
The next day I expected an apologetic clerk, an offer of discount off our next stay or a voucher for lunch at a local restaurant. I've stayed at a lot of hotels that try to look after the clientele, most offer something when a mistake has been made. This place, nothing.
I will not be going back and I don't advise you to.
Staying on the upper East side is great
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Posted May 31, 2008
Good
Staying on the upper East side is great if you do not want to be in the thick of tourist crowd. Close enough to walk to most major museums, close to great Madison Avenue. We felt safe and taken care of, staff were helpful. Breakfast was good,...
Having never been to New York before we
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Posted May 22, 2008
Excellent
Having never been to New York before we were a little unsure of what to expect but ended up pleasantly surprised. The location of the hotel was great, close to central park, museums, nice restaurants and within one block of the subway station which ...
The staff was wonderful, the location
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Posted May 03, 2008
Excellent
The staff was wonderful, the location was ideal, and the amenities were excellent. Although the rooms are a bit cramped, everything else about the hotel makes up for it.
My stay at the hotel definitely made my first visit to New York a good...
This was the first time in NYC for both
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Posted Apr 28, 2008
Excellent
This was the first time in NYC for both my daughter and myself. We had some concerns before visiting regarding transportation in Manhattan and personal safety in general. I felt confident in the level of quality that the hotel would offer based on...
The Franklin is a fantastic boutique
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Posted Mar 21, 2008
Excellent
The Franklin is a fantastic boutique hotel on the upper east side. Great location with easy access to transportation. The hotel staff was very friendly and helpful. The rooms are small but are beautiful and comfortable. We Loved everything about ...
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