Hotel Reviews | Hotel Ratings | Resort Reviews | TravelPost.com
Home > New York Hotels > The Franklin - Reviews

The Franklin

3 Stars
 
Reviews
Map
Photos
Rates
The Franklin photo

Get rates
164 E 87th St (Upper East Side)   [edit info]
New York, NY 10128, United States +1 212 369 1000 www.franklinhotel.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
map of hotel
The Franklin has been referred to as one of New York's most romantic hotels. The hotel features a bright living room, library nook, Frenc... more »
Write a Hotel Review  Facebook   Twitter
 
 
average guest rating 4.2 out of 5

Hotel Reviews

Review Filters
User Rating
Trip Purpose
  •   leisure
  •   business
  •   other
  •   show all
Budget
  •   economy
  •   moderate
  •   luxury (1)
  •   show all
Age
Gender
Source
 
Sort by:   newest   best   worst 11-20 of 53 reviews

Tiny room, bad service. – Posted Jun 29, 2008
by Darg0  (1 reviews)
   
         
Horrible
36 year old male traveling for leisure

This hotel is tiny. We booked a superior queen and without knowing it were upgraded to a Deluxe King. Even that room was ridiculously small. Take a look at the pictures on their website. The photographer has done wonders making it look bigger than it feels. There is not enough room to leave your case open apart from on the bed. There is no choice but to unpack into the wardrobe. I wanted to use the supplied ironing board and could only do so in the bathroom. I have never stayed in a place so small even as a single in a bed and breakfast.

The room was booked as a double but was only supplied for a single person. One set of towels, one glass, one robe, etc. We had to ask for a second set of towels etc. and only got exactly what we asked for 1 large, 1 small towel, no face cloth and none of the extra accoutrements.

Breakfast was nice if you don't mind eating in a hallway. They had fresh fruit, pastries and cereals, though I was told they ran out soon after we left for the day, the food was good.

There was a mess up on the second day and the room wasn't cleaned. I guess a prankster turned over the please tidy my room sign. Did we get an apology? NO. Nothing, a single set of towels when we asked for clean. The others were still wet on the unmade bed.

The next day I expected an apologetic clerk, an offer of discount off our next stay or a voucher for lunch at a local restaurant. I've stayed at a lot of hotels that try to look after the clientele, most offer something when a mistake has been made. This place, nothing.

I will not be going back and I don't advise you to.

Was this review helpful?   Yes   No Comment
Staying on the upper East side is great – Posted May 31, 2008
   
         
Good

Staying on the upper East side is great if you do not want to be in the thick of tourist crowd. Close enough to walk to most major museums, close to great Madison Avenue. We felt safe and taken care of, staff were helpful. Breakfast was good,...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Having never been to New York before we – Posted May 22, 2008
 
         
Excellent

Having never been to New York before we were a little unsure of what to expect but ended up pleasantly surprised. The location of the hotel was great, close to central park, museums, nice restaurants and within one block of the subway station which ...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Staff terrific, European continental – Posted May 13, 2008
   
         
Excellent

Staff terrific, European continental breakfast great, rooms attractive and well appointed.Rooms very small, much smaller than expected for the price.“The Franklin is well situated to enjoy and stay in NY upper east side. Attractively decorated, very ...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
The staff is very accommodating, always – Posted May 07, 2008
   
         
Excellent

The staff is very accommodating, always smiling and always willing to help.Very narrow breakfast/wine and cheese room was a bit cramped.“The hotel is nice, but the staff is excellent! They made the experience everything it was. I was in a large room ...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
The staff was wonderful, the location – Posted May 03, 2008
 
         
Excellent

The staff was wonderful, the location was ideal, and the amenities were excellent. Although the rooms are a bit cramped, everything else about the hotel makes up for it.

My stay at the hotel definitely made my first visit to New York a good...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
This was the first time in NYC for both – Posted Apr 28, 2008
 
         
Excellent

This was the first time in NYC for both my daughter and myself. We had some concerns before visiting regarding transportation in Manhattan and personal safety in general. I felt confident in the level of quality that the hotel would offer based on...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
Great free happy hour.Weird elevator – Posted Mar 23, 2008
   
         
Excellent

Great free happy hour.Weird elevator.“Great location for the museum lover easy to reach from major stations. Nice European wine reception and breakfast. Great value for money...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
The Franklin is a fantastic boutique – Posted Mar 21, 2008
 
         
Excellent

The Franklin is a fantastic boutique hotel on the upper east side. Great location with easy access to transportation. The hotel staff was very friendly and helpful. The rooms are small but are beautiful and comfortable. We Loved everything about ...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
New flash: You CAN'T get a large room – Posted Mar 19, 2008
 
         
Excellent

New flash: You CAN'T get a large room in NY. They are all small, unless you want to pay BIG bucks. We loved the hotel, and the staff was very kind/helpful/knowledgeable. It was close to Central Park, but it was a bit more North than we would have...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
 
ads
 
$487-$607
Get Rates for
The Franklin
 
Set check-in date   
 
Set check-out date
 
Check on Kayak.com  (search 100+ sites)
 
 
ads

New York Hotel Deals

Other Hotels Similar to The Franklin

PriceNameStarsAmenitiesRatingDistance **
$416-$487 Lombardy Hotel No Airport Shuttle No Casino Fitness Room No Golf Internet Access Kitchenette Parking Not Pet Friendly No Swimming Pool Restaurant No Spa 3.7 / 5 1.56 mi
$359-$365 The Maritime Hotel No Airport Shuttle No Casino No Fitness Room No Golf Internet Access Kitchenette No Parking Pet Friendly No Swimming Pool Restaurant No Spa 2.7 / 5 3.63 mi
$637-$1057 Trump International Hotel & Tower No Airport Shuttle No Casino Fitness Room No Golf Internet Access Kitchenette Parking Pet Friendly Swimming Pool Restaurant Spa 4.6 / 5 1.59 mi
$332-$436 Courtyard New York Manhattan/Upper East Side No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool No Restaurant No Spa 3.0 / 5 0.46 mi
$490-$971 Grand Hyatt New York No Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly No Swimming Pool Restaurant No Spa 3.9 / 5 2.21 mi
$416-$487 Lombardy Hotel No Airport Shuttle No Casino Fitness Room No Golf Internet Access Kitchenette Parking Not Pet Friendly No Swimming Pool Restaurant No Spa 3.7 / 5 1.56 mi
$396-$508 Fitzpatrick Grand Central No Airport Shuttle No Casino No Fitness Room No Golf No Internet Access No Kitchenette Parking Not Pet Friendly No Swimming Pool Restaurant No Spa 4.2 / 5 2.12 mi
$361-$566 Millenium Hilton No Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant Spa 4.2 / 5 5.53 mi
$332-$436 Courtyard New York Manhattan/Upper East Side No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool No Restaurant No Spa 3.0 / 5 0.46 mi
$302-$437 Comfort Inn No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette No Parking Pet Friendly No Swimming Pool No Restaurant No Spa 3.5 / 5 2.52 mi
** distance from The Franklin

Top Rated Hotels in New York, NY

  1. Jet Luxury Resorts @ St. Regis, New York
  2. The Michelangelo Hotel
  3. Royalton
  4. Harlem Flophouse
  5. Lombardy Hotel
  6. W New York - The Tuscany
  7. The Muse New York - a Kimpton Hotel
  8. Fitzpatrick Grand Central
  9. The Maritime Hotel
  10. Fitzpatrick Manhattan
  11. Millenium Hilton
  12. Trump International Hotel & Tower
  13. Omni Berkshire Place
  14. The Franklin
  15. Courtyard New York Manhattan/Upper East Side
  16. Comfort Inn
  17. Grand Hyatt New York
  18. Manhattan Broadway Hotel
  19. Gershwin Hotel
  20. The Waldorf Astoria
  21. Millennium UN Plaza Hotel NY
  22. Hotel Plaza Athenee
  23. Warwick Hotel New York
  24. Westin New York at Times Square
  25. Manhattan Club
  1. The Time Hotel
  2. Renaissance New York Hotel Times Square
  3. Sofitel New York
  4. The 414 Inn Hotel
  5. Washington Square Hotel
  6. Hotel Elysee
  7. Dylan Hotel
  8. W New York - Union Square
  9. The Shoreham Hotel
  10. Imperial Court
  11. The Carlyle, A Rosewood Hotel
  12. Kitano Hotel
  13. Hotel On Rivington
  14. New York Marriott Downtown
  15. The Carlton
  16. Morgans, A Morgans Original
  17. The Michelangelo Hotel Corporate Apts
  18. Wingate by Wyndham Manhattan Midtown
  19. Hotel Mela
  20. The Ritz-Carlton New York, Central Park
  21. Bridgestreet Ellington
  22. The Pod Hotel New York
  23. Hilton Manhattan East
  24. Churchill Residence Suites Midtown
  25. Doubletree Metropolitan Hotel New York City

About TravelPost  |   Help  |   Contact TravelPost  |   Privacy Policy  |   Terms of Service  

  Top United States Travel Destinations  |   Travel Blogs  |   Cheap Airline Tickets - Kayak  

this is where check rates will go