The Fairmont Orchid Hawaii Resort

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Great 7.1/10 16 reviews
One N Kaniku Drive, Pauoa Bay, Kohala Coast, HI 96743 (at Queen Ka'ahumanu Highway #19)
Hotel Class: 4 Stars

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Official Contact Information & Amenities

Information
540 rooms, 6 floors, Built 18 years ago (1990), Renovated 7 years ago (2001), Check In: 3:00 PM, Check Out: 12:00 PM 
Amenities
Pool (1 outdoor), Hot tub, Spa Services, Fitness room, Business center, Free parking, Room service, 3 Restaurants 
Room Amenities
Air conditioning, Cable TV 
Type of Property
Resort 
Recently Reported Price
Prices generally start at $455 per night 
Official Phone Number
(808) 885-2000, (800) 866-5577 
Official Website
The Fairmont Orchid Hawaii Resort 
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16 Unbiased Traveler Reviews

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3.0/10
Poor
member icon Lost in the crowd
Posted Jun 8, 08 by MichaelNYC, 1 reviews 
50 year old man with a luxury budget, traveling for leisure

Just returned from a 7 night stay. There was a large group staying the hotel and it was clear that this was the focus. Loud music until almost 11PM on 2 nights. The room was ok. Nothing special. They charge a "resort fee" and charge for parking and almost nothing is included in your nightly rate.

If you are looking for a Hawaiian vacation, I would stay elsewhere. We found a restaurant at the hotel close by (the Canoe House), went was far superior to anything at the Fairmont.

8.0/10
Excellent
MomOnTheMove icon Honeymoon haven
Posted Jul 24, 07 by MomOnTheMove, 7 reviews 
42 year old woman with a moderate budget, traveling for leisure

My husband and I spent the week of our honeymoon at the Orchid. This was our first stay there although I had dined at the hotel during prior visits to Hawaii. The room we had was clean, well-kept and comfortable. It is obvious that this is an older hotel--but I would say that they have done a good job of keeping up the place. The beach was beautiful and both the pool and beach were relatively quiet--no problems finding an empty beach lounge and ordering Margarita from the roaming waiters! We particularly enjoyed eating outside at Mrs. Browns where there was a nightly band playing Hawaian music and a hula dancer. I also found that the massage therapists at the spa were amazing! I get a lot of massages but have to say that a couple I got during my stay here were really unbelieveable. I especially enjoyed the massage I had outside in a hut next to a flowing stream. I would definitely go back for another stay.

7.1/10
Great
Hotel Review - Posted May 26, 07
73 year old man with a moderate budget, traveling for leisure

I liked the beautiful setting and the exceptional service on the gold floor.

I am very likely to return to the The Fairmont Orchid Hawaii.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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8.0/10
Excellent
wmarshall icon A great kid friendly hotel
Posted Feb 23, 07 by wmarshall, 37 reviews 
39 year old man with a luxury budget, traveling for leisure

I recently spent 5 days at the Orchid with my two boys (4 and 7).

We had a great time and spent lots of time at the pool and beach, had tennis lessons and even went whale watching. The hotel is very kid friendly. The staff is very helpful - the concierge set up all of our activities. The food was good. My boys especially liked the beach side dinners at Browns and the morning breakfast buffets.

We will definitely come back for a visit.

6.8/10
Good
Hotel Review - Posted Jan 19, 07
73 year old man with a moderate budget, traveling for leisure

It is located twenty miles from the Kona airport and it has a beautiful setting with outstanding service. We had a suite on the gold floor. A rental car is a necessity.

This hotel made me feel welcome: They greeted us with smiles and leisure. All the employees were friendly, several calling us by name whenever we encountered them.

I am very likely to return to the The Fairmont Orchid Hawaii.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 12 Next

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