We stayed at the Chateau Laurier the first weekend in February and we had a wonderful time there. I had booked a room on the Concierge Floor and upon arrival we were upgraded to a suite. The room was gorgeous and I could not find one flaw and I am admittedly picky...always looking to see if I am getting what I pay for...and the Chateau Laurier delivered. The bed was a dream to sleep in and the washrooms were clean. The hotel staff was attentive and polite enough to guide me to our room. The hotel itself is beautiful and they managed the Winterlude crowds with professionalism and ease. I felt very welcome there and I wouldn't want to stay anywhere else in Ottawa. This hotel is worth every penny and I allow others to enjoy it.