The Cincinnatian Hotel

We had a very noisey air conditioning unit,we asked to change rooms.We were shown two rooms and decided to upgrade.The front desk did not put the change in and we had no housekeeping for two nights.The bellman mentioned they have had some troubles with the noise in these new A/C units.After a long discussion with the manager they dropped the upgrade charge and gave us a $25 coupon for room service which only pays for one breakfast.The hotel is very well located to all Downtown attractions.Frontline staff very helpful and pleasant,but for the money the value was not there

The hotel had a good location, close to shopping and events. The room had comfortable beds and a large garden tub. The room was smaller than I expected but the bath and dressing area was larger than I expected. The furniture and the carpet needed to be re

This hotel made me feel welcome: The valet staff was on the ball. I liked the helpful bellhop and the friendly check in and concierge.

This is a wonderful high class hotel. We went there for our twenty five wedding anniversary and we had a pleasant stay.

It was a very nice hotel and the room service was wonderful. I liked the nice big tub and the nice room. I stayed eight days. The restaurant was very expensive, but other restaurants were within walking distance. In a place with a very expensive restaurant, the bar needs to also serve some other functions and the room service must take up some slack that would be usually taken up by a coffee shop. I developed a nasty cold and I wanted some tea and I needed some medications. This was hard to get. The room maid ended up being most helpful, bringing me cold medications, hot tea and a paperback novel, as I was too sick to go out to the drugstore and it was cold, icy and sleeting out. They were exceptional. I initially asked the front desk and the bell men if they could acquire things like these, they thought it was a very odd question and they said it was not their job. It certainly was not the job of the room maid either, but she had some sympathy for my position.

It was a very nice hotel and the employees were knowledgeable and friendly. I had no problems.