The Chateau Napa Hotel - Page 1

This place is so run down, broken furniture and doors, dirty windows, the structure is run down, needs paint. They say they are going to shut it down to remodel...it would be better to tear it down and rebuild. VERY disappointed. You could tell once upon a time, the place was beautiful, but not anymore.

Very disappointing place. We paid for a 4 star and it's no better than a motel 6.

The room smelled, air conditioner broken, alarm clock broken, wall paper comin off the wall. The room seemed decorated by grabbing things at garage sales. I called for an early morning wake up call to catch a 5:30am hot air balloon ride and they did not call me. Luckily we made it to the balloon on time but were not as prepared as we should have been.

Absolutely the hardest, most uncomfortable beds I have slept on in 23+ years of travel. Shower did not work, sink faucet sprayed water out the back, ants in bathroom, junk under beds from previous guests, wallpaper peeling, no parking near room, no elevator, ice machine broken; the list goes on. Great location, but keep driving and pay a little more. This place is a no better than a bad Motel 6 charging 3X the price. Run away!

It was inexpensive and you basically pay for what you get, people don't understand that you're not staying at a Hilton. It was quaint and quiet.. front desk was great and had a good sense of humor. She was the English speaking one! For a low price I recommend.