Conveniently located in the heart of downtown Cincinnati, connected to the Skywalk System, just one block to the Cincinnati Convention... more »
Conveniently located in the heart of downtown Cincinnati, connected to the Skywalk System, just one block to the Cincinnati Convention Center and the Aronoff Center. 12 miles to the Greater Cincinnati/Northern Kentucky Airport. Walking distance to The Great American Ball Park, Paul Brown Stadium, restaurants, major shopping and cultural attractions. The 321 room hotel features 44 suites and 2 executive levels with private lounge and business center. All rooms offer high speed internet access for a fee, express check-out, voice mail, coffee maker, hair dryer, make-up mirror and full size iron/ ironing board and Crowne Sound CD players. Must be 21 or older to register. Also available is a fitness center with sauna,24 hr. business center,same-day laundry and shoe shine service and valet parking. Our Fit Rooms also come with recumbent bicycles in the privacy of your own room. Breakfast is available in our Cascades Lounge, Palomino and Mejana Restaurants offer Lunch and Dinner. Lobby bar open daily, elegantly decorated and overlooks the downtown area. Convention and banquet facilities accommodate up to 300 people with a total of 8 meeting rooms comprising 10,000 square feet of space. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
ReserveTravel
29 year old with a luxury budget, traveling for leisure
This hotel was not a nice hotel. They told us that the maids didn't do their work for the day so we were forced to stay in a different room after we had reserved a suite. We had 6 women who were expecting a suite for a bachelorette party and were told we could have one king and a fold out couch... I don't why I trusted their hotel, partially because the website looked so nice. We waited 20 minutes to even see a valet person. They downgraded us to a king suite and gave us a rollaway which was standing on the other side of the door when we got to the room. The bed was really heavy and so at 2am when we returned to the room we had to go downstairs and talk to the front desk person because the bed was too heavy to let down. Also, they had to have security come upstairs to fix the bed, like it's his job to arrange for the hotels shortcomings.
I would not stay here. In speaking to other guests while we were there we heard even worse stories. Now I see that my card is charged twice my room rate. I have called 4 times to talk to people about my charge. Now they are making me leave a voicemail for accounting ..because they don't answer their line. I am not a happy camper...