Conveniently located in the heart of downtown Cincinnati, connected to the Skywalk System, just one block to the Cincinnati Convention... more »
Conveniently located in the heart of downtown Cincinnati, connected to the Skywalk System, just one block to the Cincinnati Convention Center and the Aronoff Center. 12 miles to the Greater Cincinnati/Northern Kentucky Airport. Walking distance to The Great American Ball Park, Paul Brown Stadium, restaurants, major shopping and cultural attractions. The 321 room hotel features 44 suites and 2 executive levels with private lounge and business center. All rooms offer high speed internet access for a fee, express check-out, voice mail, coffee maker, hair dryer, make-up mirror and full size iron/ ironing board and Crowne Sound CD players. Must be 21 or older to register. Also available is a fitness center with sauna,24 hr. business center,same-day laundry and shoe shine service and valet parking. Our Fit Rooms also come with recumbent bicycles in the privacy of your own room. Breakfast is available in our Cascades Lounge, Palomino and Mejana Restaurants offer Lunch and Dinner. Lobby bar open daily, elegantly decorated and overlooks the downtown area. Convention and banquet facilities accommodate up to 300 people with a total of 8 meeting rooms comprising 10,000 square feet of space. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-Holiday (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.
ReserveTravel
27 year old female with a luxury budget, traveling for leisure
When we arrived at the Terrace we had to circle the city block three times before we could park. 6th Street is very busy and there is a small area in the front used for valet, but it was full. We went to the parking lot around the side of the buildi
When we arrived at the Terrace we had to circle the city block three times before we could park. 6th Street is very busy and there is a small area in the front used for valet, but it was full. We went to the parking lot around the side of the...
29 year old female with a luxury budget, traveling for leisure
This hotel was not a nice hotel. They told us that the maids didn't do their work for the day so we were forced to stay in a different room after we had reserved a suite. We had 6 women who were expecting a suite for a bachelorette party and were told we could have one king and a fold out couch... I don't why I trusted their hotel, partially because the website looked so nice. We waited 20 minutes to even see a valet person. They downgraded us to a king suite and gave us a rollaway which was standing on the other side of the door when we got to the room. The bed was really heavy and so at 2am when we returned to the room we had to go downstairs and talk to the front desk person because the bed was too heavy to let down. Also, they had to have security come upstairs to fix the bed, like it's his job to arrange for the hotels shortcomings.
I would not stay here. In speaking to other guests while we were there we heard even worse stories. Now I see that my card is charged twice my room rate. I have called 4 times to talk to people about my charge. Now they are making me leave a voicemail for accounting ..because they don't answer their line. I am not a happy camper...
Not at all what you might think
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Posted Jun 27, 2008
Horrible
Sheets are old - rat bites in sheets; carpet needs to be replaced throughout entire building; old ceilings; funny smell; rusted bathtubs; Please beware...
Let me start off, by saying that the staff at the terrace are very nice and helpful for the most part.
However, this hotel is in deep need of repairs and is severely outdated and unsafe!!! My husband was in the bathroom brushing his teeth when the sink gave way and instead of landing on his feet, he caught it and it crushed both of his hands!! He was hurt severely!!! They merely gave us a small upgrade in rooms (the upgrade was just as bad in repair. The offered no refund on our stay or anything. Since returning home I have tried to make contact with the hotel and send them the medical reports on the fractures he received and the do not care!!
The scariest part is that my two small children were brushing their teeth mere minutes before this happened to my husband!! They would of really been hurt worse than he was!!!
We are returning to Cincinnati in 3 days and would never stay there again nor do we recommend that you or your family stay there. Please take this warning seriously and do not book at the Terrace Hotel!!
We booked this hotel for an overnight
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Posted Apr 21, 2008
Mediocre
We booked this hotel for an overnight stay to visit our son. It seemed reasonable and was fairly close to the University. The hotel was clean and a bit run down, but I've stayed in major chain that were in worse shape. The staff was friendly and...
Have stayed at this hotel twice and it
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Posted Mar 29, 2008
Okay
Have stayed at this hotel twice and it is very central and although basic, very clean. Excellent value for money. The staff is very friendly and helpful. It can attract a noisy young crowd. I will stay there again.
We were very pleased with our stay,
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Posted Jan 23, 2008
Good
We were very pleased with our stay, until the we went to check out. They miss communicate their check out time, told us 3:00 pm was check out and forgot to tell us about extra charges for valet parking that costed us addition money. Over all was...
47 year old male with a moderate budget, traveling for leisure
Absolutely DON'T STAY THERE--under any circumstances!!! I actually felt as though my son and I were in physical danger. After hotel staff finally called police to quiet racket (at around 2:00 a.m.), unruly patrons occupying several rooms/suites (and constantly moving from one to another, slamming doors) were allowed to continue unlawful behaviors on premises. The hotel staff took no action to remove these undesirables, and made no effort to compensate us for the imposition. (It was actually only reasonably quiet from around 2:30-4:30 a.m., after the police left.) It was actually quite scary to have the people from the suite next door banging on our room door and yelling obscenities, only to call the hotel staff at the desk and be told "There is nothing else we can do." I repeat: DON'T STAY THERE!!!
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