Swissotel Chicago Hotel

I have stayed at the hotel many times. It is my favorite business travel hotel on the Loop due to the incredible value.

The bedding is the best I have enjoyed at hotels and the service and meals price is excellent. I always recommend business associates stay there. Is you want mega luxury stay at the $500 plus a night hotels. My point is that for $200 to $275 a night the hotel is by far the best I have consistently experienced.

The room was big and luxurious, befitting the price tag ($299). Bed was very comfortable. However, my bed was against the wall abutting the elevator shaft, and I heard the elevators running all night.

Also held a one-day conference there for 25 people. They stuck us in a long, narrow room that was cramped. Also, the night before we had a pre-conference dinner at the Palm restaurant in the hotel. Service was so slow that some of our party left before entrees were served. And the steaks were only so-so, a far cry from my experience with other Palms.

Huge stylish rooms and exceptional service made me feel like a CEO. Ideal location for meetings in the Loop.

The bed was quite uncomfortable, the parking rates were outrageous and the restaurant on site was nothing special.

I had to wait in a line to check in. The front desk staff did not smile at anyone or acknowledge our presence. The first full day I was there, my room was not cleaned until after seven o'clock in the evening. The location was great! The service could have been friendlier.