Swissotel Chicago Hotel

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Swissotel Chicago Hotel
Great 7.0/10 74 reviews
323 E Wacker Dr, Chicago, IL 60601 (at E Wacker Dr/Columbus Dr)
Hotel Class: 4 Stars
Call now to book: 866-898-7540 from Hotels.com

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12 Swissotel Chicago Hotel Photos by Real Travelers

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Swissotel Chicago Hotel - Chicago - Main entrance with valet parking
Main entrance with valet parking
 
Swissotel Chicago Hotel - Chicago - Sitting area and The Palms resturant entrace attached to lobby.
Sitting area and The Palms resturant entrace attached to lobby.
 
Swissotel Chicago Hotel - Chicago - Front desk in lobby area.
Front desk in lobby area.

Official Contact Information & Amenities

Information
632 rooms, 43 floors, Built 20 years ago (1988), Renovated 5 years ago (2003), Check In: 3:00 PM, Check Out: 12:00 PM 
Amenities
Free high-speed Internet in public areas, Free wireless Internet in public areas, Pool (1 indoor), Hot tub, Spa Services, Fitness room, Business center, Parking ($), Room service, 2 Restaurants 
Room Amenities
Air conditioning, Free wireless Internet, Free high-speed Internet, Cable TV 
Neighborhood
Loop 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $309 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(312) 565-0565 
Official Website
Swissotel Chicago Hotel 
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74 Unbiased Traveler Reviews

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9.0/10
Amazing
member icon Best value in the Loop
Posted Oct 14, 07 by Spanklet, 1 reviews 
39 year old man with a moderate budget, traveling for business

I have stayed at the hotel many times. It is my favorite business travel hotel on the Loop due to the incredible value.

The bedding is the best I have enjoyed at hotels and the service and meals price is excellent. I always recommend business associates stay there. Is you want mega luxury stay at the $500 plus a night hotels. My point is that for $200 to $275 a night the hotel is by far the best I have consistently experienced.

I am very likely to return to the Swissotel Chicago.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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5.0/10
Okay
member icon Nice rooms, cramped conference room
Posted Aug 14, 07 by JimLink, 1 reviews 
42 year old man with a luxury budget, traveling for business

The room was big and luxurious, befitting the price tag ($299). Bed was very comfortable. However, my bed was against the wall abutting the elevator shaft, and I heard the elevators running all night.

Also held a one-day conference there for 25 people. They stuck us in a long, narrow room that was cramped. Also, the night before we had a pre-conference dinner at the Palm restaurant in the hotel. Service was so slow that some of our party left before entrees were served. And the steaks were only so-so, a far cry from my experience with other Palms.

I am not likely to return to the Swissotel Chicago.
I might recommend it to friends.
PoorExcellent
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8.0/10
Excellent
member icon Ideal for business
Posted Jul 24, 07 by mackerman, 6 reviews 
32 year old man with a moderate budget, traveling for leisure

Huge stylish rooms and exceptional service made me feel like a CEO. Ideal location for meetings in the Loop.

8.1/10
Excellent
Hotel Review - Posted Jun 7, 07
41 year old woman with a moderate budget, traveling for leisure

The bed was quite uncomfortable, the parking rates were outrageous and the restaurant on site was nothing special.

I am very likely to return to the Swissotel Chicago.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
3.3/10
Poor
Hotel Review - Posted May 10, 07
39 year old woman with a economy budget, traveling for business

I had to wait in a line to check in. The front desk staff did not smile at anyone or acknowledge our presence. The first full day I was there, my room was not cleaned until after seven o'clock in the evening. The location was great! The service could have been friendlier.

I am not likely to return to the Swissotel Chicago.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 12345 Next

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