Super 8 Motel Utica Motel - Page 1

This place should be condemned. It is filthy, out dated, the lobby is always full of staff lounging and watching TV. The front desk attendant needs a shower. His smell knocked me back a few feet. They have only enough towels for each room. Not extra, so don’t ask. It has filthy carpets in the rooms and hallways. The internet service is a joke. It doesn’t work and neither to the staff.

There was mold somewhere in the room. It was noisy.

It’s convenient and has a computer available for web mail.

I always like to stay at Super 8 motels, they are usually quiet, and they have an iron, blow dryer, microwave, and refrigerator in the rooms.

This hotel made me feel comfortable: The staff is always there to help.

While traveling with my 85 year old parents, my mother questioned the room rate and was refused a room based on "perceived hostility". Apparently what she had seen was a coupon and not an ad. Had they been traveling alone, they could not have driven in the dark to other motels just over the hill further down the road. The next day, the manager/owner apologized. It was too little, too late.