After a very long flight, we arrived at the hotel. We were not even greeted by the receptionists. They then told us they couldn't check us in at the present time and that we should come back in fifteen minutes.

We came back thirty minutes later with luggage and everything and they then told us that the problem was still not fixed. They didn't even ask to keep an eye on our heavy luggage or put them somewhere safe, so we had to take it all the way back to the car.

We then went to a restaurant and after an hour when we went back they finally checked us in, which also took a long time. They were very unfriendly and barely acknowledged us. A continental breakfast was included and when we went down to breakfast the next morning all there was were some muffins, coffee, orange juice and Danish pastries. The Danish pastries tasted very old. We asked them where the tables were to sit down and eat and their response was "Oh we don't have any, you're welcome to use the reception couch".

Put off by the idea of eating at the front door of the hotel where all the guests came in, we decided to eat in our hotel room.