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Super 8 Knoxville Downtown/West

2 Stars
 
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6200 Paper Mill Rd   [edit info]
Knoxville, TN 37919-4029, United States +1-865-584-8511 www.super8.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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The Super 8 - Knoxville Downtown/West is conveniently located in a shopping, entertainment, and business district, just 10 minutes from... more »
 
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average guest rating 2.7 out of 5

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Super 8 Knoxville Downtown/West – Posted Sep 21, 2009
by Jillspier7  (1 reviews)
 
         
Excellent
53 year old with a luxury budget

I loved the price and was treated well. I hated that we decided to leave a day early and didn't even ask for our money back for one night because I didn't think we would get it because it was prepaid.

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Excellent place to stay – Posted Oct 28, 2008
 
         
Excellent

rooms are very nice and clean,good price for the stay and pet friendly.Front desk very helpful and went above and beyond to help us.We couldn't even tell that we were close to the freeway at all.I will return next summer and for the football season...

read full hotel review on Yahoo! Travel

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Ripped Off – Posted May 09, 2008
by TravMan7  (1 reviews)
   
         
Horrible
44 year old male with a moderate budget, traveling for leisure

My wife and kids stayed one night and signed for the $55 charge. Imagine our surprise when a month later our credit card bill reflected a charge for 8 nights and nearly $500. We assumed it was an honest mistake and that it could be easily cleared up. Not so! The manager called my wife a liar and refused to return the money, even though the "evidence" she produced clearly showed that the stay was only one night. Unbelievable!

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Hotel Review – – Posted May 01, 2007
   
         
Excellent
66 year old male with a luxury budget, traveling for leisure

The location, the comfort and the service were great. I would recommend them to other tourists.

I am very likely to return to the Super 8 Knoxville Downtown/West.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Don't stay here under any circumstances – Posted Aug 22, 2007
by Roaches  (1 reviews)
   
         
Horrible
44 year old female with a luxury budget

We checked in at about 9:30p.m. after a long day of moving my son into a dorm at U.T.K. The first thing I did was pull the bedspread back and found a roach crawling on the blanket. Then looked around and found they were everywhere; on the walls, in the bathtub and on the floor. It was a very hot day and the room was hot when we entered. The airconditioner was not working properly so the room never cooled. I would have paid triple to stay somewhere else had the hour not been so late. I had been told that this was an o.k. place to stay. Hope this helps. I wish I had read some reviews.

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Great if you want cheap – Posted Jul 05, 2007
   
         
Horrible

We had few options because of money, but I will never stay here again! Staff were super nice, but facility was filthy. The walkways were dirty (food spilled, lots of trash-in cans and floor. We were there 5 days and only one day did they clean the...

read full hotel review on Yahoo! Travel

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I was very disappointed – Posted May 11, 2007
by jeubanks  (1 reviews)
   
         
Horrible
34 year old female with a moderate budget, traveling for leisure

When I happened to stay at this Super 8 I had a horrific experience! First I was rented then room for $80.00, reasonable for a weekend. But to my surprise when I went to enter my room it was occupied and the man open the door in front of my two daughters and was wearing underwear. When I went to the office they said he must have broken in! I was given another room and we went to get ready for the wedding party we were there for. We returned very late, around 3 am to find that our room key would not work! I went to the office and waited for 20 mins and when the girl showed up she stated that she had already let someone in my room! True it was my family but she did not know that! It could have been anyone! For all my troubles she returned $10.00 to me! I work for a hotel and I do not see that a company of that size should let their franchisees get away with that kind of treatment, my complaint was brushed off like nothing! Our parent company would fine us majorly and refund the full amount to our customers! Besides that the bathtub was nasty!

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Hotel Review – – Posted Nov 12, 2006
   
         
Good
56 year old female with a moderate budget, traveling for leisure

It was a good bargain when doing a road trip. It was clean and comfortable and everything worked.

The beds were comfortable. I was surprised. The rooms were clean.

I am very likely to return to the Super 8 Knoxville Downtown/West.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Oct 09, 2006
   
         
Okay
47 year old male with a moderate budget, traveling for leisure

It was too pricey for what I received.

I am somewhat likely to return to the Super 8 Knoxville Downtown/West.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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This hotel shouldn't be on the list. – Posted Mar 20, 2007
   
         
Horrible

This hotel shouldn't be on the list. The room was dirty and smelled like smoke. The area is noisy and has people on the parking lot walking around and hanging out all nite.

read full hotel review on IgoUgo.com

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