I checked in for a two night stay on Feb. 16th and was very disappointed.

First of all, my room key wouldn’t work and upon walking into the room, I noticed it had cobwebs hanging every where and the floors were not vacuumed. I paid $207 for two nights and didn’t even get maid service.

Upon returning from a birthday party at 8:30 at night, I was a little upset that I had no clean towels and my bed was left unmade. I went up to the manager and complained who then wanted to clean my room when I was ready for bed. I complained about the price of the rooms and how upset I was to not even get service, and for that they wanted to call the police and have me removed from the hotel.

I booked a king smoking room and was told the next night when I complained to the manager that I could not smoke in the room. I had already smoked the previous night. We had asked the clerk three times if this was a smoking room and he said it was. I asked for a discount for my stay and was told no. I also witnessed other guests as unhappy as I was. I would never stay at this hotel again.