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Suburban Extended Stay Athens

2 Stars
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2044 S Milledge Dr   [edit info]
Athens, GA 30605, United States 706-208-8812 www.suburbanhotels.com - see rates
Check-in time: unavailable    Check-out time: unavailable
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SUBURBAN EXTEND STAY OF ATHENS IS WITHIN 1.5 MILES OF THE UNIVERSITY OF GEORGIA AND 2.5 MILES OF DOWNTOWN. PARKS WITH RECREATION AND PICN... more »
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Hotel Review

1 of 5 reviews
 
As bad as it gets – Posted Jul 16, 2007
by Neglected_customer  (1 reviews)
   
         
Horrible
21 year old with a moderate budget, traveling for business

I am staying at this hotel while on internship from June 2nd-July 25th. Today is July 16, 2007, and I can honestly say that I've had room service about three times since I've been here (two of which were requested). Most of the dishes were missing upon arrival and the linens, towels, bathroom, and floors were half cleaned.

Now that Intown Suites bought this place out, higher levels service may be expected, but don't be fooled. The management here will not replenish towels or toilet tissue and they hardly ever answer the office phone. I haven't had room cleaning in two and a half weeks and all management could do was ask me if I could wait until a certain date and tell me I can't get any new towels or toilet tissue. Though it was up to management to inform long-term residents of the change in service, I was left un-informed despite my many phone calls to the office (which were all ignored). In addition, the service from people in the office was terrible. I stood for at least 10 minutes awaiting acknowledgement by a worker who was having conversation with another customer.

To make a long story short--If you plan on staying here on a weekly-basis, I don't recommend this place because long-term guests are not--I repeat not--accommodated. It is more convenient and probably cheaper to pay rent for a fully-furnished apartment than to pay to stay here.

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