I am a disabled veteran and when I made the reservation, I asked that a recliner be put in my room because of a back injury. They said that it would be "no problem".

When we checked in we asked if there was a recliner in the room they said “No”, but that one would be made available. We stayed there for four days and I asked every day for one and every time it was the same story. "One will be made available". I slept on the couch with my feet in a chair waiting for the recliner. If I would have known that they were not good to their word I would have left but I don’t know if a room the size we needed would have been available elsewhere. The WWE was in town. I was going to the USAF Museum.

The room was not cleaned once during our stay even when requested. We had to go get our own towels. The night manager said she was too busy to bring them to us. When my wife went to get them, she was watching a movie!! There was white dog hair all over the couch I was trying to sleep on. I have e-mailed the company and have yet to get a response which is not surprising. I would avoid this place like the plague.