Staybridge Suites Peoria - Page 1

If you visit Peoria don't stay at Staybridge Suites. We reserved a room for one night, but we were informed at check-in of a two night minimum. The clerk tried to delete the second night, but since he couldn't, he told us the management would do it the next day. At check-out they refused, and charged us for two nights. After 15 minutes of pleading for them to remove the charges, we were asked to leave the hotel or have the police called, all of this was said in front of our 3 year old son, among others. Unbelieveable! We have never been treated like this at a hotel! We are still stunned by their outrageously rude behavior and poorly trained staff. We feel cheated out of a good sum of money for nothing!

The hotel staff was less than friendly. From the moment we walked in the door, we were made to feel like we were interrupting something more important. If it wasn't for the fact that we liked the overall feel of the building and its facilities, the stay would have been unpleasant.

This hotel made me feel content: The room was well laid out. It had a warm feel about it.

This hotel made me feel welcome: Check-in was quick, the rooms were fine and the breakfast was good.