Smugglers Cove Motor Inn Motel - Page 1

Loved: the view, the service, the quiet, the view, the cleanliness, being close enough to the hustle and bustle without being part of it and...the view.

Hated: Nothing.

Could Improve On: breakfast music.

The only thing that was acceptable about this place was the breakfast. The room had been recently refurbished, but very cheaply. You can hear everyone else's conversations through the walls (which means they can hear you). The linens were shabby. The beds are hard (and I'm a fan of a firm mattress, but this was bad). There were not enough light fixtures. The housekeeping staff is lazy - there were very visible crumbs and other debris in corners, in the closet, under the beds, and between the beds and the nightstand. I wonder how long those sunflower seeds have been on the floor? And if they can't even be careful enough to clean visible dirt, I have to wonder how well they clean other things. I'm not picky and I didn't expect luxury here, but it still disappointed me greatly. I just wanted clean and comfortable, and it didn't deliver.

The view of the bay was very nice and there was a balcony to sit on. The room rate included a full breakfast. What I did not like was the fact you had to climb a full set of stairs to get to the dinning room so if you are handicapped you may not be able to take advantage of the breakfast. I found it difficult to climb them with my cane due to an injured ankle and knee. There is no way if you use a wheelchair to get to the food. The rooms were handicapped accessible, but the bathroom did not have grab bars.

This hotel made me feel respected: They made sure I had an handicapped room and that everything was ok. There were about three stairs to go to the office and they helped me to get in to the office.