FREE shuttle to and from Miami International Airport. Hotel can arrange shuttle to Port of Miami available for a nominal fee. Sunburst... more »
FREE shuttle to and from Miami International Airport. Hotel can arrange shuttle to Port of Miami available for a nominal fee. Sunburst Hospitality Platinum Award Winning Hotel. Safe Usage Charge: 1.50/night (if applicable).
Orbitz
Free shuttle to and from miami international airport. Hotel can arrange shuttle to port of miami available for a nominal fee. Sunburst hospitality platinum award winning hotel a2d 2 double bed/free high-speed internet/hair dryer b1q 1 queen bed/handicapped room/free high-speed internet n2d 2 double bed/no smoking/free high-speed internet n1q 1 queen bed/no smoking/free high-speed internet a1q 1 queen bed/free high-speed internet.
ReserveTravel
The breakfast was ok. Just the norm.
–
Posted Sep 06, 2008
Okay
The breakfast was ok. Just the norm. Toast. Cereal. Juice. The juice was warm. The older man working @ 3 am the morning we left was fantastic.The staff was very unfriendly and didn't seem to care about our issues. For example. Our room had no hot...
It served breakfast.The shuttle van was
–
Posted Jul 12, 2008
Good
It served breakfast.The shuttle van was slow in picking us up from the airport.“It was decent. Breakfast was not extravagant but met our needs. The van was very slow in getting us from the airport. Everything else was fine...
It was close to the airport, served it
–
Posted Jun 05, 2008
Good
It was close to the airport, served it purpose and had a shuttle to the airport.Beds could have been more comfortable. Pillows: one was not enough but two was too much.“I would probably try another hotel near the airport before returning to this...
The price, the cleanliness and the
–
Posted Dec 26, 2007
Excellent
The price, the cleanliness and the location from the airport.The night clerk was hard to find.“Its great for the price and cleanliness and location from the airport. The fee also included continental breakfast with round the clock coffee service...
The staff was friendly and check out
–
Posted Jul 02, 2007
Okay
The staff was friendly and check out time is noon. That was great.The price was horrible.“I liked 80% of the staff. I liked the late check out time of 12:00 pm. It makes it nice when you don't come into the city until midnight. The first shuttle we...
40 year old male with a luxury budget, traveling for leisure
Where do I begin? At check-in they tried to pull a fast one. The rate was higher than the original confirmed rate.
Luckily, I caught it at sign-in and had a print out of my confirmed lower rate so it was then honored. The room was extremely small and filthy, with what appeared to be bloody pieces of snot on several walls. The pillows were slightly less comfortable than resting my head on a litter box. There were two pancake-like "pillows" in the room and since it was after 4 pm, no other pillows were available in the entire hotel.
The staff was rude and unaccommodating. It took less than five minutes to realize that we could not possibly stay in this hotel. Upon calling the front desk to complain, we were told that we must pay for the room anyway since we already checked in. Rather than paying twice for a hotel room, we decided to make the best of it and try to "sleep in".
Ironically, sleep was nowhere on the agenda. It was very noisy in the hallway as well as the bed being small and uncomfortable. If we had a rental car, we would have gotten a better night's sleep had we slept in the car. In the morning, upon disputing the charges, the manager made a run for it and hid in her office. The front desk clerk then explained that there was no manager on site and we must return tomorrow to ask them to honor their 100% satisfaction guarantee. The "100% Satisfaction Guarantee" is a huge lie.
The most management and corporate headquarters would do is issue a mere 30% discount. Apparently, they have a 30% satisfaction guarantee. This would have been fine, had I slept 70% of the night. The breakfast choices consisted of a stale muffin or warm juice. Do yourself a favor and sleep at the airport, you'll get a better night's sleep.
Write a Hotel Review
