I booked this hotel because I did not read one negative review about it. Man, was I wrong!!!
I booked two rooms for my family, 1 room with a king sized bed and a 2 room suite for 2 nights. The room with the king sized bed was okay, but instead of giving me a 2 room suite, I got a 1 room king suite. They said they only had 3 suites and they were all booked, so they couldn't transfer us to the room that I had originally booked, in JANUARY!!!
The sofa bed in the suite (room 116) was falling apart and the blanket had a bright red lipstick stain on it. The shower door wouldn't latch, so the floor was pretty much flooded after. The safe that they provided didn't work. It was also loud. You can hear everyone slam their doors shut at 1 in the morning!
And the keycards!!! I have no idea what was wrong with those keycards. They would not work!!! I had to have them reactivated so many times, that the girl in the front desk ended up giving us new keycards each time. I think by the time we checked out, we turned it 6 keycards and only 1 for each room worked.
The staff was pretty friendly. I guess they had to be with all the hassle my family and I went through. It was all just pretty disappointing.