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Sleep Inn & Suites Airport

2 Stars
 
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6055 Belle Grove Rd (21225)   [edit info]
Baltimore, MD 21225, United States +1-410-789-7223 www.sleepinn.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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BWI Airport Sleep Inn and Suites is one mile to BWI Airport. Free 24-hour airport shuttle and Baltimore's light rail. Five miles to Fort... more »
 
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average guest rating 3.5 out of 5

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Sort by:   newest   best   worst 1-10 of 18 reviews

1 out of 1 people found this review helpful
Some maintenance problems – Posted Jul 13, 2009
by 3PAtravelerS  (1 reviews)
   
         
Mediocre
56 year old with a luxury budget, traveling for leisure

Our non-smoking room reeked of cigarette smoke when we checked in, so we requested and received a new room. The new room's phone did not work, and the air conditioner temperature knob was broken. A call to the front desk dispatched a nice gentlema

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Poor Customer Service, Dirty – Posted Jan 29, 2009
by bellissima1  (1 reviews)
   
         
Horrible
25 year old with a moderate budget, traveling for leisure

I agree with the below reviewer who had terrible/non-existent customer service. I had a very similar experience at this same hotel.

Every time I appeared at the desk (to check-in, to ask a question, to check-out) I had to wait at least 5 minutes ju

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We only had to stay one night to catch – Posted Dec 01, 2008
   
         
Good

We only had to stay one night to catch an early flight. The beds were very comfy and I slept well. Not the best room for small kids b/c there was just a shower stall in the bathroom. Thank goodness we gave them baths before we left home...other...

read full hotel review on IgoUgo.com

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Good location and clean. friendly staff. – Posted Sep 03, 2008
   
         
Excellent

Good location and clean. friendly staff.Layout of room could have been built better. Someone coming out of restroom could hit someone with door if they were standing at sink. Moderately priced hotel that's affordable. Good location. Overall hotel...

read full hotel review on MYTravelGuide

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Desk Clerk Needs Cust Service Training – Posted Jul 29, 2008
by captocean  (1 reviews)
   
         
Horrible
63 year old male with a luxury budget, traveling for business

I was told that I must have had a bad day, because the clerk wanted to answer the phone rather than take care of me for check-in. I've stayed here every week for the past 2years and I can assure you I will never stay here again.

FYI, I had a real good day today until I tried to check into my hotel room

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Great hotel, great price – Posted Jun 06, 2008
by Bostonfan70  (1 reviews)
 
         
Excellent
35 year old female with a luxury budget, traveling for leisure

This hotel is beyond affordable compared to the rest of the market which made me leary to boook here. I was more than pleasantly surprised when I checked-in with such a friendly staff. The rooms were clean and it was in a great location located right by the light rail which put me right into Baltimore Inner Harbour at Camden yards for the game!

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This hotel needs a major renovation. – Posted Mar 10, 2008
   
         
Mediocre

This hotel needs a major renovation. The property looks very tired and is in need of an update. I would stay somewhere else when I come into the BWI area again.

read full hotel review on IgoUgo.com

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The location off the highway was great – Posted Feb 29, 2008
   
         
Good

The location off the highway was great.No restaurants on site, had to walk outside. For the price, the hotel was great. The beds were comfortable. For the smoking rooms, it would be nice to have a fan or the windows to open.

read full hotel review on MYTravelGuide

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Hotel Review – – Posted Apr 22, 2007
   
         
Good
51 year old male with a luxury budget, traveling for leisure

I am very likely to return to the Sleep Inn & Suites Airport.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Hotel Review – – Posted May 25, 2007
   
         
Good
44 year old female with a luxury budget, traveling for leisure

I am very likely to return to the Sleep Inn & Suites Airport.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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