Located in the heart of Gatlinburg within walking distances to all attractions including Great Smokey Mountains National Park, Ripley's... more »
Located in the heart of Gatlinburg within walking distances to all attractions including Great Smokey Mountains National Park, Ripley's Aquarium and Museum, Ober Gatlinburg Park, Aerial. Comlimentary Continental breakfast served daily. Complimentary WIFI internet in all rooms. Indoor Heated Pool, Lazy River and Whirlpool for your enjoyment. Meeting facilities, Banquet Rooms and Guest Laundry facilities available. Each room has an interior Corridor entry with Balcony Rooms available. Ride the local area Tram around our Arts and Crafts Community, discover our unique little area of the world, we look forward to seeing you soon.
Choice
Within walking distance to downtown Gatlinburg, restaurants, shopping and attractions. One mile from Smokey Mountain Park entrance.
ReserveTravel
Really impressed with the cleanliness
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Posted Sep 10, 2008
Excellent
Really impressed with the cleanliness of our room. We did ask for a smoking room and it was not musky smelling as we have experienced in other hotels. The staff were very friendly and helpful. It had the amenities of some of the other higher...
Not up to standard for a Hotels
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Posted Jun 27, 2006
Horrible
Not up to standard for a Hotels International property. Rooms dingy and in need of upgrade. They will automatically charge you for room safe. Not an easy walk to strip..
Hotel old and run down. Reserved a
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Posted Jun 14, 2006
Mediocre
Hotel old and run down. Reserved a non-smoking room but was put in a smoking room and told that that was what I asked for and would not move us- said that there were no more rooms. I told them that I have a child with asthma- NOT GOOD!! Breakfast...
We stayed here for the first time in
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Posted Jun 07, 2006
Excellent
We stayed here for the first time in May. Our first room the tv didn't work, they immediately upgraded us to a suite w/a jacuzzi! The rooms were clean and the staff was very...
33 year old male with a luxury budget, traveling for leisure
I was recently a guest at The Sleep Inn at 335 East Parkway. It was our 10 year
anniversary. We checked in and everything was fine with the room until the
morning.
At breakfast I had to go out to my car. I am handicapped and was parked
in the handicapped parking place. When I got out to my car I found that someone
was parked in the yellow striped spot immediately next to my car. It is not a
parking place, it is for the people who park in handicapped parking, so that
they will have ample room to open their doors.
I was upset that someone had parked there and I informed the front desk. They said that they let employees park there. I told them I would rather not have someone park next to my car because I have a hard time getting in and out. They gave no help. I went to my
room and called the general manager. He said that he allowed his employees to
park there and that he even does it sometimes. I will not lie and say that I was
calm when speaking with him but he was offering no help and no solutions. I told
him that if he would not help me I would call the customer complaint line, I
told him thank you and hung up on him.
They have a hundred percent satisfaction guaranteed and I was not. He called immediately back before I could call the complaint line and said that if I did not like the way things were that I should leave. I told him we were to stay that night and he said that he wanted us out by check out which was in 30 or 40 minutes.
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