Sleep Inn Fort Mill Hotel

Nice & clean rooms, Breakfast was healthy and customer service was outstanding. Staff was very friendly and helpful. We had some last minute special requests for our family members and the manager couple took care of them timely & efficiently.We would recommend this property to everyone who is coming to Carowinds & Charlotte. Great value for reasonable price.

Ok, First I must say they don't have enough people on staff to help you when you need extra things, towels, coffee, etc...

They have a great continental breakfast, but were terrible at replenishing the items when they ran out. The pool is small, but the place is clean. I have stayed at this hotel about 5 times in the last 3 years and I suppose I didn't go anywhere different because I was use to being there and knew it's location.

Recently I wanted to give my daughter and grandson a present..yes..a trip to Carowinds and was given an awfully hard time about using my credit card to pay for the room. This was due to the fact that I would not be accompanying them on the trip. I was told that I had to fill out an authorization form and fax it back to them. They requested me to put down all my financial information including my entire credit card number and demographic information. I was to fax a copy of my drivers license and my credit card (both front and back as well). I had already booked the room for them online, and my daughter has a drivers license and credit card for identification purposes. All I could think was, "what if someone walks by and picks up my information or my information basically ends up in the wrong hands?. I could mis-dial the number for example. So, I called the Best Western next door and 'walla!" I had their room and all she needed to show was her I.D. I will no longer be staying with Sleep Inn nor will any members of my family. I spoke directly to management and still couldn't get them to allow me to mark out a few numbers on the credit card for safety purposes. The front desk people were very rude and unreasonable when discussing this.

I liked this inn's excellent location and value. It has a very friendly and helpful staff. There is a wide variety of choices for the free breakfast bar. I definitely will stay here again.

The Sleep Inn staff is the best! I love them! And I know them on a first-name basis.

This hotel made me feel comfortable: It's very homey. I like it!

This hotel made me feel practical: It was a good value for the room and price.