Sleep Inn Charlotte Coliseum Hotel - Page 1

We arrived late and to our surprise the room type reserved was not available and we were given one queen bed room instead of room with two queen beds reserved. We had 2 adults & 2 kids, when we asked for a roll-away bed, the front desk informed us that we did not reserve one so it is not available. Next day at checkout when we informed the manager, she did not even apologize for their mistake. We come to Charlotte twice every year for Nascar. We will never stay here again where guest is not treated right.

I am relocating to Charlotte, they were very helpful in letting me know how to get around, living arrangements, the use of the computer room, getting me cabs, and places to eat. The people were just so friendly.

The location was really convenient to local entertainment and a variety of places to eat. I found the staff to be very courteous, and they were always willing to help if the need arose. The beds were very soft. The curtains kept out the light very well which helped when we stayed out late and wanted to sleep in. All in all our stay at Sleep Inn was one of the best experiences with most any hotel I've ever stayed in.

This hotel made me feel practical: I got a very nice, comfortable room for a price that wasn't too bad. I had gotten a recommendation that it was a good hotel and I'm glad I listened. It was well worth the money spent to have an amazing weekend off.

This was my first Sleep Inn and I loved it. The only thing wrong was there was no soap in the bathroom. But the front desk corrected that.