Terrible hotel stay. Would never stay again. I regularly book hotels
via online search engines, and usually have got great hotel
stays, experience and deals. This is the first time I would say it turned into a
really bad one. So I am sharing to benefit someone.
AC noise is deafening. We requested a room change, but were told every
other room has the same problem. all the while during our 3 night stay
there was no proper service by the front desk staff. Especially the
front desk guys - who just stand and listens and do nothing to ensure good
guest experience.
Parking is not available - one has to either find parking out in the
street or are you need to use the hotels valet service at $18 per day charge.
wireless Internet sevice is charged at $10 an hour and the connection
is slowww...for a 3 star i expected free internet service. expecially
now s days when a near by food places have wireless for free!
to make it worse on the morning of out checkout, i informed the front
desk guy that we are going to check out in half an hour instead of 11
am check , usually if you request a late check out from an star hotel
(this being 3 star!!- big mistake) - its given that you can easily get
out by 12 noon w/o any problem. instead with sixty sixty staff i had to
pay an extra $45 even after letting them know that we are checking out
in the next 20 mins.
avoid the hotel and avoid a bad expirience is all i can say. hope this
helps somebody.