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Sheraton Universal Hotel

4 Stars
 
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333 Universal Hollywood Drive   [edit info]
Universal City, CA 91608, United States +1 818 980 1212 www.starwoodhotels.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Receive a warm, red carpet welcome at the newly renovated Sheraton Universal Hotel, a landmark in Universal City. Known as the ?Hotel of... more »
 
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average guest rating 3.1 out of 5

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Nice modern feel to the room. Modern – Posted Dec 26, 2008
   
         
Excellent

Nice modern feel to the room. Modern color décor.Needed a plunger on the last day and the maid had no idea what we were saying.“This was a very nice hotel. I would love to stay there again. The elevators were not all working due to remodeling so it...

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The decor and renovation were very nice. – Posted Dec 23, 2008
   
         
Excellent

The decor and renovation were very nice. Not your typical loud carpet and hotel furnishings., clean lines.The room was freezing when we checked in. We cranked the heat and got under the covers until it normalized.“Great location, nice rooms and nice ...

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The ceiling to carpet window that – Posted Nov 28, 2008
 
         
Excellent

The ceiling to carpet window that expanded the lenght of the room. The view of the city was endless. I felt like a rockstar.The price for a shot of Patron tequila. Alas I am not a rockstar. My roomy was unable to get the thermostat to work...

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We paid a good deal of money for a – Posted Nov 27, 2008
by JeffWilke1
   
         
Horrible

pros: good foodWe paid a good deal of money for a place with no AC and told to lump it. "Leave your door open we were told. The elevators did not work well. The VIP room was not manned and had no drink service as advertised. Our room went uncleaned. ...

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Comfy bed andclean.Room smelled, – Posted Nov 25, 2008
   
         
Okay

Comfy bed andclean.Room smelled, smoking people next door.“Very nice room clean and comfy. We were in a nonsmoking floor and room smelled like smoke and people in next room smoked in their room. Noisy in next room at 300 am...

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MAJOR ANT PROBLEM, TERRIBLE SERVICE! – Posted Oct 10, 2008
   
         
Horrible

Wow, is what I have to say to the service I received when I notified them about the thousands of ants infested in my room. My wife and I came back to our room in the afternoon to take a rest and lo and behold and infestation of ants has swarmed the...

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Wow, is what I have to say to the – Posted Oct 09, 2008
by benhamizzle
   
         
Horrible

pros: The remodel they did is niceWow, is what I have to say to the service I received when I notified them about the thousands of ants partying in my room. My wife and I came back to our room in the afternoon to take a rest and lo and behold and...

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Walking distance to the Universal – Posted Oct 08, 2008
   
         
Excellent

Walking distance to the Universal Studio and city walk.Too much waiting for the elevator to go to the lobby from the room floor.“Excellent hotel, it is very comfortable and clean for a family to stay...

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The room size and furniture.The valet – Posted Sep 10, 2008
 
         
Excellent

The room size and furniture.The valet parking staff was rude.“I liked it a lot and will stay there again but will avoid interaction with valet staff...

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The room was comfortable.Small bathroom. – Posted Aug 15, 2008
   
         
Excellent

The room was comfortable.Small bathroom.“The hotel was within walking distance of the universal city walk. The rooms were very comfortable. It is a family friendly and welcoming to all...

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