Receive a warm, red carpet welcome at the newly renovated Sheraton Universal Hotel, a landmark in Universal City. Known as the ?Hotel of... more »
Receive a warm, red carpet welcome at the newly renovated Sheraton Universal Hotel, a landmark in Universal City. Known as the ?Hotel of the Stars,? our hotel has been immersed in the entertainment community for nearly 40 years. We?re proud to artfully blend Sheraton?s four-star service with the history and glamour of an iconic Hollywood hotel. Stroll over to Melrose Avenue, Hollywood, Beverly Hills, and downtown Los Angeles. Let the good times linger late into the night as you catch up with friends over tropical drinks at "In the Mix". Take a refreshing dip in our heated outdoor swimming pool and whirlpool. To explore Universal Studios Hollywood and Universal Citywalk hop on the park?s complimentary tram. Our 451 renovated guest rooms allow you to enjoy amazing views of Universal Studios and the Hollywood hills, with all the comforts of home right at your fingertips. If you?re visiting for business stay connected with Wireless High Speed Internet Access in each room, as well as at the Link@Sheraton experienced with Microsoft. You?ll feel like a star at Sheraton Universal Hotel, where every comfort is extended and every desire indulged.
Starwood
Location. The Sheraton Universal Hotel stands on the Universal Studios grounds in University City, Calif. The metro stop is one block from the hotel and the Universal CityWalk is reachable via the hotel's complimentary tram. The Hollywood Bowl and NBC Studios are located two miles from this property. Hotel Features. The lobby features photographs of celebrities who have stayed at the hotel. In the Mix bar occupies a central position in the lobby and features a blue, backlit bar, seating alcoves and signature martinis. California's Restaurant serves California-style fare for breakfast, lunch and dinner. The seasonal Baja Beach Club Poolside Lounge serves buffet breakfasts, and lunch and dinner specials. A business area offers six guest-use computer stations, for a fee. A total of 30,000 square feet of function space accommodates events. Recreational diversions include a complimentary, 24-hour fitness center with cardiovascular and weight-training equipment, and free weights. An outdoor pool is the focal point of the hotel's tropically landscaped inner courtyard. Guestrooms. The Sheraton Universal Hotel offers 451 smoke-free guestrooms that overlook the Hollywood Hills or San Fernando Valley. Sheraton Sweet Sleeper beds feature pillowtop mattresses draped with white duvets and deep-brown accent runners. Tech savvy amenities include 32-inch flat-screen televisions, MP3 adaptors, and high-speed wired Internet access for a fee. Laptop-compatible in-room safes are complimentary. Coffeemakers are provided in all accommodations. Bathrooms feature marble vanities. Expert Tip. The Universal Studios Theme Park shuttles pick up passengers at the hotel's entrance approximately every 20 minutes.
ReserveTravel
About 20 years ago, I'd stayed at the Sheraton Universal and, because of business, opted to stay there again. After reading some reviews, I was dreading the worst.
I was put up in one of the "Lanai Rooms" around the...
35 year old female with a luxury budget, traveling for leisure
Single mom with 3 sons, traveling to California for the first time. I choose to stay at the Sheraton because it was close to Universal Studios. The Hotel was clean, well kept, and had nice comfortable rooms (we all enjoyed the sweet sleeper beds!) The pool was nice and the workout room, the staff was freiendly and most important to me, I felt very safe there. I would recommend this hotel to my friends. It's in a great central location to visit many attractions.
The only things I didn't like about the hotel was having to pay $16 a night to park my car in their garage. Also, the hotel needs a snack/coffee bar because the only place to get something to eat at the hotel is at its high priced restaurant.
41 year old female with a luxury budget, traveling for leisure
This hotel is in a state of total disrepair. General maintenance items are not being kept up with. General cleaning is not being done. It is dusty, dirty, smelly, understaffed and/or staffed with new employees who are not trained well enough to be on their own yet (translation: LONG line at the Front Desk). It has gone WAY downhill since last time I stayed here and it appears to be continuing to decline at a steady pace. Seems like the management/owners of this property are letting it go. We paid for an "upgraded" lanai room overlooking the pool. There were cigarette butts all over the balcony floor, carpet was visibly stained, knobs were missing off the armoire, dusty, dirty, missing furniture in the room, etc. Went to the restaurant to get coffee in the morning and it was "serve yourself but wait in line to pay the cashier". Coffee in urn was cold. We had to wait while the cashier went to the back to get us hot coffee. They left the cold coffee in the urn, however, for others to continue to use. We only stayed one night of our 2 night reservation because it was so bad. We paid for 2 nights, btw.
The Front Desk Manager was wonderful
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Posted May 07, 2007
Horrible
The Front Desk Manager was wonderful.Front desk, old rooms, old facilities.“We had a terrible experience. Rooms are not ready when you arrive, facilities are old, front desk has a very 'take it or leave it' attitude, many things don't work in the...
45 year old male with a luxury budget, traveling for business
I use the hotel for business reasons but I have been impressed with the quality of the services and the knowledge of the staff. They always make my stay as comfortable as possible. They consistently exceed basic amenities and provide a wonderful experience.
I am very likely
to return to the Sheraton Universal Hotel.
I would definitely recommend it to friends.
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