Sheraton Suites Columbus is centrally located on the north side of Columbus, at Interstate 270 and state Route 23. Our hotel is a great... more »
Sheraton Suites Columbus is centrally located on the north side of Columbus, at Interstate 270 and state Route 23. Our hotel is a great choice for business travelers who?d like to be close to the Columbus International Airport. We?re also just footsteps from an exciting and enjoyable experience with family and friends at the nearby IMAX Theater. Take a dip in our outdoor pool and enjoy our sundeck. Or stay inside and splash around in our indoor heated pool. A delightful whirlpool and well-equipped fitness center will help melt your stresses away. Connect to your home or office via wireless Internet access in all public spaces or use our High Speed Internet Access from the comfort of your own suite. As the day winds down, gather with friends or colleagues for a cocktail in our relaxing lounge. Come and enjoy a relaxing stay in our comfortable all-suite hotel, Sheraton Suites Columbus.
Starwood
The Sheraton Suites Columbus is an elegant, full-service, All-Suites property. The hotel is centrally located on the north side of Columbus, at Interstate 270 and state Route 23 North, only 15 miles from the Columbus International Airport.
ReserveTravel
The front desk was quick and effecient.
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Posted Nov 06, 2008
Good
The front desk was quick and effecient. We were up in our room speedy fast. Room service came within five minutes after calling. The rooms were clean and the master bed was comfortable. The pull out sofa was a little thin in the mattress and...
The hotel is just finishing up some grerat improvements. Flat Panel TV's, and a great computer station in the lobby that is free. We were able to walk to restaurants and movies. Staff was friendly.
My wife and I stayed here two nights
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Posted May 12, 2008
Okay
My wife and I stayed here two nights while attending her son's wedding. The hotel was beautiful and the facilities were nice. It was very well decorated and the room, since it was a suite, was very impressive. However, the second night, a...
54 year old female with a moderate budget, traveling for leisure
I booked a room at the Columbus, Ohio Sheraton for my nephew, who was on leave from combat duty in Iraq for the weekend before Christmas. From 11/24 through 12/14, which was the date of his check-in, I had a minimum of 5 conversations plus one written fax with Sheraton Columbus and Sheraton Reservations stating I wanted to pay for the room for my nephew, that he was on leave from combat duty in Iraq, that I wanted him to have a very pleasant stay, and that I wanted to be absolutely sure that the room was paid for on his check-in. Sheraton did take my credit card info, they had me fax my credit card info as well, and they did debit me for the room prior to his check-in.
Upon my nephew's arrival they took his credit card info. for any extra charges (and no, they did not acknowledge his military leave/service/etc.). Then, despite all the 'yes we understand' telephone and written communications I had with the Sheraton, they did not check their own records/computer, and proceeded to debit his card for the room too, which of course totally wiped out this young man's checking account and Christmas shopping money. They did reverse the charge when he found out and told them (it was he who discovered this, not the Sheraton), but his money was left in wire transfer limbo for the weekend. The Sheraton's helpful response was 'go talk to your bank.' After spending half the day Saturday at his bank, and repeated phone calls coordinating the return of the funds with the Sheraton, he did get his money back into his account.
Oh, yes, they over-charged each of cards by about $40. We had to repeatedly request a response on why we were each debited on our duplicate charges about $40 above the quoted price plus tax. Repeatedly they assured us they had charged correctly. Finally they admitted they had not. But, if we had not repeatedly questioned it, they'd have taken the extra charges. In fact, the credit still hasn't arrived in my account.
We do understand mistakes can be made. What is causing this public negative report from me was that, even knowing the hassles they had caused this young man, when he was on leave from combat duty in Iraq, and when he'd lost 1/2 day of his weekend because of the Columbus Sheraton, they did NOT DO ONE THING for him other than give an 'our bad' verbal sorry to him. Not a free meal, not a basket of fruit, not a can of pepsi, not an extra mint on the bed. They even took his money when he rented a movie after all that had happened that day. How low can you go?????
"God Bless Capitalistic America". I am sure that some manager at the Columbus Sheraton will be given an award for having no cost over-runs.
36 year old female with a moderate budget, traveling for leisure
It was a great experience. We were in town for a wedding but it felt more like a true vacation due to the quality of the hotel. One disappointment was that they did not supply the local paper.
The hotel was more luxurious than anticipated and the room was larger than expected.
I am very likely
to return to the Sheraton Suites Columbus.
I would definitely recommend it to friends.
Hotel is easy to find and near quite a
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Posted Aug 09, 2007
Good
Hotel is easy to find and near quite a few restaurants and other activities. Desk was efficient and helpful. Only problem was parking as hotel had an event going on.
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