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Sheraton South Padre Island Beach Hotel & Condominiums

4 Stars
 
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310 Padre Boulevard   [edit info]
South Padre Island, TX 78597, United States +1 956 761 6551 www.starwoodhotels.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Warm rays of sunshine and smiling faces greet you at the Sheraton South Padre Island Beach Hotel & Condominiums. Meet up with family,... more »
 
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average guest rating 3.3 out of 5

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We stayed here in January and it was – Posted Nov 05, 2008
 
         
Excellent

We stayed here in January and it was our first stay at the Sheraton. We absolutely loved it. Most of all the Manager of the Restaraunt was very welcoming with his hospitality. Enjoyed everything about this hotel. Will call on them again for our...

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I will admit when we first drove up to – Posted Jul 25, 2008
 
         
Excellent

I will admit when we first drove up to the Sheraton and saw all the ongoing construction on the adjacent condo property we were afraid we had made a bad choice as far as hotels went. Our fears were laid to rest as soon as we entered the hotel. Our ...

read full hotel review on IgoUgo.com

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Nice facilities.Bad view of ocean for – Posted Jul 17, 2008
   
         
Good

Nice facilities.Bad view of ocean for ocean view room.“Almost worth the money, the other hotel I stayed was a lesser star rating, but it had a microwave, better view of ocean and better price. The restaurant and bathroom were better at Sheraton...

read full hotel review on MYTravelGuide

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1 out of 3 people found this review helpful
Don't waste your money – Posted Jul 14, 2008
by ErinM6  (1 reviews)
   
         
Horrible
30 year old female with a luxury budget, traveling for leisure

My husband and I just returned from a weekend at the South Padre Sheraton. We were there for a wedding and decided to splurge and stay where the wedding took place.

Upon check-in, around 9pm, we decided to freshen up and head out for the evening. We quickly noticed that something was wrong with the toilet, as the water in the bowl was white and unclear. After flushing the toilet, we could tell that there was a bar of soap stuck in the bottom. We also tried using the sink and it didn't drain at all.

My husband called the front desk and asked them to have maintenance come take care of the issues. He told them we'd be out for a few hours and that they were welcome to come in while we were gone. They said someone would be right up.

When we returned about 3 hours later, no one had been to our room so my husband called the front desk again. The maintenance man arrived immediately and my husband stood at the bathroom door while he fixed the problems. The maintenance man dumped the water into our wastebasket and made a mess. Then he reached his hand into the toilet to remove the bar of soap. That also got water everywhere. So he used our guest towels to wipe up the toilet and sink water, then placed the wet towels on our bathroom countertop. Then he said it was fixed and he left. We were left with a wastebasket full of water and toilet water-filled towels on our countertop.

My husband couldn't believe how unsanitary the bathroom suddenly was and he headed down to the front desk to complain. There were no other rooms available so they sent housekeeping up with a manager. The house keeper cleaned the bathroom and the manager said he'd put a complimentary breakfast coupon for us at the front desk. It was about 1 a.m. at this point and we were exhausted, so we didn't push it further at that time.

On top of the bathroom incident, I noticed a piece of broken glass on the rug in front of our bed, a toenail clipping in the middle of the living area, white stains on the couch, and black mold on the bathroom vent. Gross.

The last evening of our stay, we decided to go down to the pool for a late night swim. We were hanging out in the larger swimming pool when someone pointed out that something slimy was moving toward us. It ends up someone vomited in the pool and it was just floating around.

We decided to use our free breakfast the last morning of our stay and were told that it was only for the 'American Breakfast', which was worth about $7/each. We told the waitress that we wanted the breakfast buffet and she explained that we'd have to pay the difference. My husband took the coupon to the front desk and they agreed to cover the full buffet for both of us.

Yesterday afternoon right before we left, my husband decided to take part in a game on the Sheraton Hotel's beach volleyball court. At one point he dove down to hit the ball and landed his foot on a hypodermic needle. When he looked down, the needle was sitting next to a balloon. It punctured his heel and drew a small amount of blood. This is a huge deal and solidifies how unsanitary this hotel is. He's going to the doctor today and we're hoping nothing happened from the needle.

We realize that this hotel is in a huge party area, but we were very disappointed to have spent the extra money ($199/night) for what we thought would be a nicer hotel. We weren't there during spring break, yet we felt like the hotel is recovering from spring break year-round. It's not worth the money one bit and we'll definitely never stay there again.

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Beach access. Beautiful pool and – Posted Jul 12, 2008
   
         
Excellent

Beach access. Beautiful pool and surroundings. Ocean view room balconies.Construction detours and noise at adjacent condo towers. No hot water in our bath shower.“Beautiful complex and grounds. When they finish the condo tower construction, the...

read full hotel review on MYTravelGuide

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The pool area was nice.Lots of – Posted Jul 12, 2008
   
         
Horrible

The pool area was nice.Lots of construction no accommodation to help guests.“Poor customer experience. Very pricy for what you get. Rooms are old and not well ventilated, few amenities available. Hotel management did a very poor job managing the...

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I wish I could put something here. :( – Posted Jul 08, 2008
   
         
Horrible

I wish I could put something here. :(.Staff, its dirty, construction, overcharges, overbooked us, and overcharged us.“This was the worst experience I have ever had. No problem at check in. After check in, our bathroom smelled like sewer, called...

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Definitely the top hotel on the island! – Posted Jul 04, 2008
by Parents-of-four  (1 reviews)
   
         
Good
31 year old female with a luxury budget, traveling for leisure

We actually booked at the Radisson first because there were so many reviews about construction here. Well, the Radisson turned out to be TERRIBLE! We moved to the Sheraton as soon as possible. We were in a condo with 2 bedrooms and 2 bathrooms. The living/dining were really large with a nice large balcony. The second bedroom with 2 double beds was average size and the king bedroom was very spacious. It had a large closet too. The service was good. The food, as in most hotels, is overpriced for the quality. I would definitely recommend eating on the island at other restaurants. You will eat for the same price or less and it would be better. I will say the breakfast buffet was very good and at a good price. The pool was very nice and had a swim up bar. It also had a baby pool with a small slide that was only 1 ft. deep that my 2 year old loved and a ledge with just about an inch of water that my 5 month old enjoyed. They also had a great kids program at no extra charge. It is offered twice a day in 3 hour blocks.

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Very clean.Poor location, construction, – Posted May 13, 2008
   
         
Mediocre

Very clean.Poor location, construction, pool bar not open, no service poolside.“High rise condos on same property block sun in afternoon at pool. Construction noise and dirt everywhere. Long walk through construction area to parking. No service at...

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The location.The noisy construction and – Posted May 02, 2008
   
         
Mediocre

The location.The noisy construction and the pool bar were not even open.“This room was nice, the location was great, however the parking was very far away and the construction was terrible, and half of the activities/amenities that they are suppose...

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