Sheraton Richmond West Hotel Hotel - Page 1

It was a generally pleasant experience. The staff was helpful and friendly.

This hotel made me feel secure: The outside entrances were accessible only by room key late at night.

Things that other places include often at no extra charge were available for an additional price. These added to the normal cost of the room that made it a good, but overpriced hotel. Plan on gong to a grocery store for snacks. The selection is better and the prices are more affordable.

The hotel was very nice. The beds were amazing as were the pillows.

This hotel made me feel secure: The resort did not have any police rounding the area. But the layout of the motel was what allowed me to feel secure.

The hotel had a good location, comfortable rooms and a friendly staff. The convention facilities and the meeting rooms were comfortable. They also had a great breakfast buffet.

This hotel made me feel respected: The friendly staff and the efficient service made me feel respected.

Old hotel, old furnishings, dark hallways. Must walk up and down stairs to reach many of the main areas. Don't know how this can comply with ADA?