Sheraton Pasadena Hotel

It was a nice location with decent amenities.

This hotel made me feel secure: The hotel had an indoor parking facility that was well lit as well as the front entrance.

The pool closed the day of our arrival and it opened the day of our departure. We also were missing an I-Pod that was actually snapped inside of a computer bag and tucked away. The desk personnel was very friendly and accommodating.

The spa was over chlorinated and turned our newly purchased, black swimsuits brownish-red. We also needed extra sheets for smaller children, and had to wait three hours, and place multiple calls to the front desk for them to arrive. It was night and we were prevented from going to bed.

This hotel made me feel important: Its rooms were spacious and well designed which made us feel like privileged guests, instead of merely someone you were granting a room to for a fee.

The hotel staff was not very friendly. I paid an expensive price for the accommodations provided.

The hotel was easy to locate and the staff was excellent. The little perks at the hotel really made this an enjoyable visit.

This hotel made me feel secure: They looked out for my bags while I looked for a hotel. They arranged for the bell man to handle my luggage in the most efficient manner.