This hotel was the the one my family and I stayed at when we went on a tour of Eastern Canada. The hotel was close to many of the parliament buildings so we were able to take lots of picture without having to get on the tour bus. The rooms were a bit small for 5 people, but its not the fault of the hotel. We didn't get much of a chance to speak with the staff there but we did ask for more towels and they were delivered to us promptly and happily. Based on that assumption, I would have to say that the hotel staff is quite friendly. Afraid I cannot state the price because it was included in the package, but the hotel looks like it would easily go for $150+ and still be worth it