Sheraton Newton Hotel

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There is no full service restaurant on site. The rooms are dirty, reception staff are generally unprofessional and surly and the hotel had ear plugs next to the bed because of the noise from trucks on the Mass Pike! I travel to Boston every week and have stayed in a dozen hotels and this is by far the worst, and is on my 'do not stay' list to coworkers who travel to the area.

I really didn't care for this hotel. Service was slow and not very friendly. I found the hotel to be rather run down. I thought the rooms could have been cleaner. If your a lite sleeper the Mass Pike traffic will probably bother you. I wouldn't stay here again.

There was some confusion with our reservation and we were initially given a "single" room although we had prepaid for a "triple" room. The error was corrected the following day and we were moved to a double room. Unfortunately, housekeeping in the new room was mediocre. There was something questionable on the edge of the shower curtain and the coffee pot deposited dark flakes along with the hot water into the carafe. I told our housekeeper about these two items but they were never corrected. I finally cleaned the shower curtain myself but the coffee maker was a lost cause and continued to deposit gunk in the water.

The bar was expensive.