Sheraton Needham Hotel

I loved the sweet sleeper and the excellent staff. I was not too fond of the restaurant.

This hotel made me feel comfortable: I had bad experience with the airline and they compensated for a lot of that.

The hotel is close to the red line subway service. It offers basic accommodations and the rooms are remodeled but not comfortable. They have a paid parking.

I helped coordinate a convention at this hotel. The staff went above and beyond to make sure that all our needs were met. The banquet food was especially good, much better than the regular restaurant food.

This hotel made me feel welcome: We had a meeting with all of the appropriate staff, who introduced themselves, before the convention began. It was good to put faces with names.

The staff was especially accommodating and pleasant. The handicapped accessible room was small with inadequate storage space.

This hotel made me feel respected: The front desk was terrific. The guest service staff was responsive, pleasant and accommodating.

This is a fine hotel with good service, and it's near the airport.