Sheraton La Jolla Hotel - Page 1

The service was excellent, however the layout for the hotel can be confusing at first, but once figured out everything else is fine.

The first time I stayed here it was great. The next time was a disaster. I was woken up at six a.m. by installation of an elevator shaft right outside our room. They had uncomfortable beds and it was too cold. The staff made up for what they could, but it was disappointing.

It was okay. It had nicely landscaped grounds. There was no Sleep Number bed.

The room was booked as handicapped accessible with select comfort bed. On arrival we were told there was no such room. Handicapped accessible to them was a tub with bars. I needed a roll-in shower. Once this was provided, the room had no select comfort bed and could barely accommodate my wheelchair. The whole experience was a disaster.

I had a great time the first time. The second time they were installing a new elevator shaft right outside our room starting at six o'clock in the morning. Though they did make up for it with free breakfast. The beds were uncomfortable and they put us in two full sized beds instead of one king.