Sheraton Fisherman's Wharf Hotel

I read some negative reviews and I thinking it can't be that bad, besides some people do exaggerate. Well my first impressions, seeing this place were "jaw dropping". I got a 2 star hotel on a 4 star price. My profession as a flight crew gave me the opportunity to stay in numerous hotels and I have seen many 4 star hotels before. I am puzzled how they are claiming 4 stars. (The hotel association will hear about this), I wanted to treat my family in a 4 star hotel so money was not an issue but at the end the only thing that I paid for was just a 4 stars price. The rooms ware old, small and with squeaky floor. It had no amenities like microwave or refrigerator. Anything you need you will be charged you for it, even a morning coffee. Small bottle of water they are charging $4.75, sodas $2.50. Unfortunately, I prepaid this hotel so I couldn't get out of it. I have seen some positive reviews here and I figure the only reason for that is that these people are from outside the US and perhaps there expectations were lesser. I recommend trying finding a hotel in the city. Transportation to Fisherman's Wharf is very easy and convenient not to mentioned cheap. ($1.50 each way on the "F" train). Also the parking overnight from previous posts is correct, $46 each night that is ludicrous. How do these people sleep at night? All the other hotels in the area have free parking and free Internet access. Good luck.

The hotel was quite comfortable and convenient to Fisherman's Wharf. It had a great location and a friendly, helpful staff.

This hotel made me feel respected: All the staff addressed us as Sir and Madam. The front desk person was quite friendly and she treated us as we were her most important guests.

The hotel was very clean. The parking on-site was efficient. The staff was knowledgeable and friendly.

The internet access was charged and tied to a single MAC address. The special offers for the hotel restaurant were very out of date. The location was great, near all the tourist attractions, a bus stop and a Trader Joe's store.

This hotel made me feel extravagent: I liked the very posh lobby, the well equipped workout room, the good looking restaurant and bar.

The location, the comfort and the service were fine. The hotel was located only two blocks from Fisherman's Wharf and five blocks from Ghirardelli Square. Barnes and Noble, Safeway and Trader Joe's were two blocks the other direction. Internet connectivity was the only problem encountered and the staff blamed it on my computer until they reset their own equipment and the connectivity restored, after spending ten hours with the customer service desk of the provider.