The Front Desk staff was outstanding. Dan at the Desk was very understanding of our needs and took responsibility for us having a great stay. The waterpark staff was great as well, including Erin who was very knowlegable. The hot tub was closed but I made good use of the full bar at the park.
The Hotel is also newly renovated and is quite beautiful. My kids enjoyed the Indoor Water park immensely and the room was beautiful with new 36" Plasma Screen Television Sets.
The indoor pool and fitness center are being remodeled and a new spa being installed, but the amenities are still open and functional.
The only drawback was that our room was not ready by the check in time of 4pm, but our children were having so much fun in the park that we didn't mind.