Sheraton Cleveland Airport Hotel

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Sheraton Cleveland Airport Hotel
Good 6.1/10 33 reviews
5300 Riverside Dr, Cleveland, OH 44135 (at Route 237)
Hotel Class: 4 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
287 rooms, 9 floors, Built 44 years ago (1964), Renovated 4 years ago (2004), Check In: 3:00 PM, Check Out: 12:00 PM 
Amenities
Free high-speed Internet in public areas, Free wireless Internet in public areas, Pool (1 indoor), Hot tub, Fitness room, Business center, Free parking, Pets allowed, Room service, 1 Restaurant, 1 Bar 
Room Amenities
Air conditioning, Free wireless Internet, Free high-speed Internet, Cable TV 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $87 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(216) 267-1500 
Official Website
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33 Unbiased Traveler Reviews

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6.8/10
Good
Hotel Review - Posted Jun 30, 07
31 year old woman with a moderate budget, traveling for leisure

I liked the hotel. There was a problem with the continental breakfast that should have been free according to the reservation. When we tried to get our breakfast the next morning, we found that it was not included in our package and because it was not printed with our receipt, we had to pay since we had already sat down at the table. Other than that the hotel was lovely. The pool area was dirty and they were doing a lot of construction in that area that was not quite taped off. Plus we had two handicapped women traveling with us and we found it extremely difficult to find parking for our vehicle. We had to park a three minute walk from the building, drive to the doors and load everyone in before we could leave. We counted only six handicapped spots when there were at least two hundred spaces available and the handicapped spots were constantly full. But the trip was nice. The air conditioning unit was out in our room and it was fixed within ten minutes.

This hotel made me feel secure: We could not get to our rooms using the elevator unless we had our room key. The same worked for the stairs. It was nice knowing that the only people on our floor were paying guests and hotel staff.

I am very likely to return to the Sheraton Cleveland Airport Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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4.0/10
Mediocre
Hotel Review - Posted Jun 13, 07
29 year old man with a moderate budget, traveling for leisure

The reservations had the wrong number of people in the room and the wrong number of nights I would be staying.

This hotel made me feel pampered: They went out of their way to list optional amenities available at no extra cost.

I am not likely to return to the Sheraton Cleveland Airport Hotel.
I would not recommend it to friends.
PoorExcellent
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7.8/10
Great
Hotel Review - Posted Jun 9, 07
28 year old woman with a moderate budget, traveling for leisure

I loved the hotel! The staff was so friendly and the best I have ever seen! I wished every hotel was like this one!

This hotel made me feel secure: The locks worked very well. I also felt the staff worked their hardest to make me feel comfortable and secure in the hotel!

I am very likely to return to the Sheraton Cleveland Airport Hotel.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
4.5/10
Mediocre
Hotel Review - Posted Apr 28, 07
59 year old woman with a economy budget, traveling for business

The only problem was there was a mouse in one of the meeting rooms.

I am somewhat likely to return to the Sheraton Cleveland Airport Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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3.3/10
Poor
Hotel Review - Posted Apr 18, 07
28 year old woman with a moderate budget, traveling for leisure

We were part of a group event and the reservation staff did not include us in the group negotiated pricing, causing us to have to pay three times more than expected.

I am not likely to return to the Sheraton Cleveland Airport Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 123 Next

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