Sheraton Chicago Northwest Hotel - Page 3

This hotel made me feel respected: They were very attentive as we were having a business function there (including renting a meeting room).

My wife and I were very pleased with the room and service; for instance, the speedy check-out service at the door.

This hotel made me feel welcome: The room clerk was prompt and efficient, and supplied our room with facilities for my handicapped wife.

I stayed at this Sheraton 10 times this year, and really appreciated a lot of things, but other things were not as great. Some of the other employees were not very professional or courteous. The hotel lost two of my shirts, and found them months later.

This hotel made me feel welcome: The desk clerk there always remembers our names and preferences.

The desk clerk spent several minutes finding us a secluded room away from others because I am sensitive to sound.

This hotel made me feel welcome: The desk clerk was very warm and polite and asked us about our trip.

The hotel was not responsive to me or my needs when they were informed that the air conditioner was not working. The conference facilities were either horribly cold or hot.

I travel in an RV most of the time. The Sheraton was a business education trip and I had no choice but to stay there. The room smelled and the shower was not hot. The Marriott is a much better place all around and the price was way too much for what we got. I will not stay there again.

The staff was very helpful and friendly. I enjoyed my stay very much.

This hotel made me feel respected: I absolutely loved staying there.

This hotel made me feel sophisticated: I liked mostly the décor, such as the wallpaper, and I love the covers on the bed. It was very clean and crisp--not tacky at all.

It was a comfortable stay and we enjoyed the pool.

This hotel made me feel practical: I liked the price and the option to reuse towels to help conserve water, which I thought was an excellent idea.