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Shelborne Beach Resort South Beach

3 Stars
 
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1801 Collins Ave   [edit info]
Miami Beach, FL 33139-7414, United States +1 305 531 1271 www.shelborne.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Our 3-diamond Deco Beachfront Hotel in South Beach boasts the largest Guestrooms, with Two Double Beds, King, Queen, Suites and Townhouse... more »
 
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average guest rating 2.7 out of 5

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Sort by:   newest   best   worst 1-10 of 46 reviews

Avoid at all costs – Posted Mar 15, 2010
by dahansen1968  (1 reviews)
   
         
Horrible
male with a moderate budget, traveling for leisure

My wife and I just returned from our vacation stay at South Beach. We liked the general area but PLEASE, PLEASE do not stay at the Shelborne. We have traveled extensively and this is likely the worst hotel ever. Bed extremely uncomfortable, bed pad badly stained. Dirty floors and bathroom. Everything very outdated. Be forewarned. Waitress grouchy. Stick to chain hotels. We saw two rooms and checked out after the 1st night although we had to pay for two.

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Very Nice – Posted Dec 12, 2009
by SigMarge  (1 reviews)
 
         
Excellent
male with a moderate budget, traveling for leisure

Moderately priced in the middle of South Beach. The hotel is very nice!

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3 out of 6 people found this review helpful
ROBBED AT THE POOL – Posted Dec 02, 2009
by MadridSpain  (1 reviews)
   
         
Horrible
female with a moderate budget, traveling for leisure

As we went into the pool, my wallet was taken out of my beach bag. We don’t understand who/when/how they did it. It was lunch-time, the pool area had some 10 customers, and about 5 employees (waiters, towel monitors, security personnel) and a security-camera. But when I asked around, suddenly NOBODY SAW ANYTHING…

The thieves took all the cash that I had brought for our vacation, and my jewelry. They were kind enough to drop my wallet –including my credit cards- near the unlocked gate that goes to the beach.

Someone returned my wallet to the Concierge, but the Front Desk NEVER told me that they had recovered my wallet until an employee –who asked not to be named- alerted me to the fact that my wallet had been returned.

I spoke to the Manager, Front Desk, Security: nobody showed any empathy, and that already seemed strange to me. When I complained on the phone to the General Manager, he kept repeating: “YOU did all wrong”. (Because I did not use the room’s safe-deposit-box). Note: The room was dirty, full of small orange roaches, the bathroom was filthy, the bath towels stained; frankly, the safe deposit box didn’t give me any peace of mind and I thought I better carried everything with me.-

As a result, my Dad suffered a mini-stroke and we ended up at the Hospital’s Emergency Room. My Dad was stabilized but had to remain at the Hotel in Miami a few more days until medically clear to travel. For personal reasons, I had to leave Miami two days later.

We approached the General Manager and asked him if he spoke Spanish, he said he did not. I asked him if he could extend some common courtesies to my my Dad since he was in his 70’s and didn’t speak English. His response was “That’s not my problem”. As he turned his back and left, my Dad cursed him in Spanish. The Manager immediately turned his back and, in perfect Spanish, defended his manhood (attacked by my Father’s insult!).

Please readers, don’t even bother to read the reply from the Hotel -if any- because I expect it to be a bunch of lies. The Police even told me these robberies might be “inside jobs”. If you go there, bring extra soap and watch your belongings.

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0 out of 2 people found this review helpful
Great Stay – Posted Sep 06, 2009
by Xena912  (1 reviews)
   
         
Good
female with an economy budget, traveling for business

I really enjoyed my stay. Good Price, Good view, Good service.

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1 out of 4 people found this review helpful
The Shelbourne is just okay – Posted Jun 29, 2009
by iroqchanel  (1 reviews)
   
         
Okay
33 year old with a luxury budget, traveling for leisure

The Shelbourne Hotel is okay. My room was clean so that was pretty good for me. If you are looking for superior superior, a concierge that knows someone or just top notch service then this is not the place for you. The bad thing about my trip this

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0 out of 1 people found this review helpful
Excellent!!!!!!! – Posted Jun 17, 2009
by iheartdancing97  (2 reviews)
 
         
Excellent
19 year old female with a luxury budget, traveling for leisure

My stay at the Shelborne was amazing! Before we stayed in our room the people working in the front desk let us view some rooms they gave us a whole tour of the Hotel/Condo. The staff was very friendly, the beach was beautiful and the pool was the pe

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0 out of 1 people found this review helpful
Excellent!!!!!!! – Posted Jun 17, 2009
by iheartdancing97  (2 reviews)
 
         
Excellent
19 year old female with a luxury budget, traveling for leisure

My stay at the Shelborne was amazing! Before we stayed in our room the people working in the front desk let us view some rooms they gave us a whole tour of the Hotel/Condo. The staff was very friendly, the beach was beautiful and the pool was the pe

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3 out of 3 people found this review helpful
Be Warned! – Posted May 26, 2009
by SpringMan386  (1 reviews)
   
         
Horrible
49 year old with a luxury budget, traveling for leisure

This hotel has been refurbished recently and our room showed that, but the overall atmosphere was negative and we really disliked the property.

Here is my list of gripes:

1. When you pull up to the entrance you are bombarded by a valet who makes i

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0 out of 1 people found this review helpful
Best buy – Posted May 25, 2009
by SouthBeachFan  (1 reviews)
 
         
Excellent
39 year old with a luxury budget, traveling for leisure

Really enjoyed this place. Killer location - right on the strip in South Beach. We walked everywhere. We got a really good price (included breakfast and a few free drinks) and the room was very nice, the workers were real friendly and the food and d

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0 out of 1 people found this review helpful
Wonderful! – Posted May 18, 2009
by netherland  (1 reviews)
 
         
Excellent
45 year old with a luxury budget, traveling for leisure

My wife and I had a wonderful vacation at the Shelborne. Great room, great location and friendly staff.

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