The air conditioning unit was so loud we could not sleep with it on so we opened the window and the room was still stuffy. The pillows were hard and the beds lumpy. The towels were rough. The smell of Febreeze was so strong it was nauseating. Wh

This place proves you can't judge a place by the looks. It is beautiful on the outside. We stayed there in early April 09 in a no smoking room on the 2nd floor, with no elevator, facing the highway. The room was beautiful, clean and roomy. But w

The Sedona Real is a small hotel in the quieter side of the town of Sedons, Az. The rooms are very clean and comfortable, each offering a wide screen hi-def TV, and wireless internet.

Spectacular views of the red rocks of Sedona surround the ...

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The Sedona Real Inn is quite a good deal because you get a nice room and other options like Yoga and other treatments on the grounds. Plus rooms can be had for less than $150.

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The pool is not as big as appears in the web site, and the "laundromat" is a single apartment-stack washer-dryer. The second floor suite has a bouncy floor and the whole room shakes whenever anyone on the hall shuts their door. The pilot...

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I liked the knowledgeable, courteous and efficient concierge. The hotel is an excellent location for recreation, sightseeing and shopping.

It was our honeymoon. Our names were posted on the entry bulletin board with congratulations, complimentary champagne with personally etched champagne glasses as gift.

I stayed at this hotel on Oct 8th and 9th in room 224, a non-smoking room. The people next door in 223 were also in a non-smoking room yet were smoking on their patio which was 2-3 feet from my window and HVAC intake. Their smoke was entering my room so we closed the windows and turn off the HVAC.

The next day it happened again so I called the front desk and was told the people in 223 could smoke on their patio even though it was a non-smoking room. We were offered to move to a new room but only if we paid more as it was an upgraded room. Nothing else was offered to us so we were able to get fresh air and even with the windows closed and HVAC off smoke still came in our room.

We left our trip early and I spoke with the managers who both keep getting the facts wrong and didn't seem to care about my problem. I told them my wife was pregnant and my 2 year old son has very bad allergies that were being made worse by the smoke...I told them even if I wanted to pay more for a new room that doing so was bad customer service and I had no way to move all my stuff at 8-9pm at night...they made no offer to help or doing anything.

I mentioned the Smoke Free AZ laws and both were clueless that the law says those people in 223 can smoke only if their smoke does not enter my room. I asked for a refund of my two nights stay and they only offered to refund one nights stay. What they did was against the law...the people who were smoking should have been forced to stop or move to another room.

All I want is a full refund of my two nights stay and the manager refuses to help or even care about my problem. When I told him the smoking law he never heard of that before and when I mention my sons allergies he claims to have no idea what allergies are and wasn't sure how I would expect any of his staff to understand what allergies are either.

Avoid this place!

The quality of the suites and the service is outstanding. The services of the concierge are top notch. I would recommend the Sedona Real hotel to anyone looking for a quality hotel.

This hotel was very clean and everyone was very pleasant. I would definitely tell anyone to stay there as it was great.

The rooms were very comfortable and the staff and concierge were very helpful. They serve a good complimentary breakfast.