34 year old male with a economy budget, traveling for business
This hotel talks of priding itself w/ superior amenities, wireless internet, and wonderful customer service. Not the case. Upon arriving to check in I was over charged for my room by almost $20. I asked to see the manager to find out that I was speaking with the manager. He argued with me in an unprofessional manner and at one point yelled. When I finally was settled in my room I began to use my laptop for business to find that the wireless internet was not working. My superior amenities consisted of a hair dryer and a coffee maker neither of which were superior. I advise everyone to stay away from this over priced hotel.
42 year old female with a moderate budget, traveling for leisure
This Inn was a terrible experience for my husband and my son and myself. The website shows pictures of rooms that I did not see anywhere. The actual room was tiny and smelled terrible. The bedding smelled of cigarette smoke although the property claims to be non-smoking. Our phones did not work and the management is terrible. We were charged $20 for a *complimentary* roll out bed. Last I checked complimentary meant free.