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Sarasota Hotel and Marina

3 Stars
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7150 N. Tamiami Trail   [edit info]
Sarasota, FL 34243, United States +1-941-355-2781 www.sarasotacayclubs.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Sarasota Hotel and Marina features the newly appointed Latitudes Restaurant and Lounge with indoor and outdoor waterfront dining and a... more »
 
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Hotel Review

1 of 22 reviews
 
Double charged me for a meal – Posted Jan 08, 2007
by disgruntled222  (1 reviews)
   
         
Mediocre
43 year old with a moderate budget, traveling for business

I was charged the exact amount twice for a lunch I had. I have called their accounting department three times, sales once, and the general manager twice. It has been almost one month and I have not received the credit to my debit account that was promised.

This is very poor customer service. The chairs in the conference rooms are very uncomfortable and they barely had any coffee. They were always running out of stuff and we would have to chase someone down to get it. I don't recommend it. There is no excuse for poor customer service.

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