Sams's Town Casino - Page 1

The good is that this is a nice hotel. So why the bad review?

(May 22nd, 2008) Upon my arrival I could not get into valet parking. I am not above walking a little bit. I decided to park in the self park garage owned by the hotel.

(May 23rd, 2008) The next morning when I got to my car, a 300 with 6100 miles at the time, the passenger side mirror was broken and the door crushed. That is not the insult!

When I reported it to hotel security I did not get an "I am sorry," nor a "We will take care of it," and not even a "drop dead it is not my problem." The security guard just stood there! The idiot did not even take my name or write down my license plate number. He proudly displayed his not giving a crap.

Not only will I never stay at this hotel again, I will do my best to let everyone I know not to stay at any of the Sam's hotels across the country.

Whether at the Diamond or Platinum casino and hotel level, I found the professional and courteous service to be exactly the same. On my most recent stay I was upgraded to one of their most beautiful, luxurious suites at no extra charge. I was so surprised

This hotel made me feel secure: They seemed to know me and to know that I am a laid back, casual person. The service they offer and provide during all of my stays fits exactly with my personality, nothing overly extravagant, yet a lot of fun. They pamper me, but with just the simple typ

The hotel casino was more then expected. I will tell everyone how great the stay was at the hotel.

This hotel made me feel secure: They always greeted me as Mister when they saw me.

I like the quality, the comfort, the courtesy, the promptness and the location of this hotel. The staff is very professional. No matter which side of the hotel your room is located, the view is wonderful! This hotel is conveniently located near the casino

It is an excellent hotel. It has a perfect location and adequate service. It also has very nice large rooms with very comfortable beds, as well as excellent large bathrooms.