I stayed at the SW Hotel while in San Francisco for a conference. I had a twin room, which was small, but adequate. There were no problems with my check-in, and I had not known there would be breakfast. The breakfast, however, was limited in selection. My remote was missing the first night, and I could not use the TV, but this was quickly remedied when I reported the problem the next morning. My room was exceptionally quiet. The hotel is located near a bus line, and convenient to downtown and many other parts of the city. There seemed to be many good restaurants in the area, and I loved staying in Chinatown. I would stay here again. It was a very positive experience.