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Royalton

4 Stars
 
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44 West 44th Street (Midtown West, Times Square)   [edit info]
New York, NY 10036, United States +1-212-869-4400 www.royaltonhotel.com - see rates
Check-in time: 3:00p    Check-out time: 1:00p
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MOVING DOWNTOWN UPTOWN, THE RELAUNCHED ROYALTON BRINGS GLAMOUR BACK TO THE HEART OF MANHATTAN. THIS TIMELESS HOTEL OFFERS A THOUGHTFUL... more »
 
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average guest rating 4.0 out of 5

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Customer Focused! – Posted Apr 08, 2009
by travelerSara  (1 reviews)
 
         
Excellent
29 year old with a luxury budget, traveling for leisure

I love this hotel! My sister and I had booked a room at Hudson Hotel, and when we arrived at 2:30am they told us they did not have a room for us even though we had prepaid. They sent us over to Royalton, and they were really picked up the slack!

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I made a reservation in December. – Posted Mar 03, 2009
   
         
Horrible

I made a reservation in December. Becasue of a change in plans I had to cancel the reservation about 10 days before my arrival date. no problem cancelling the reservation except the hotel rebooked the room in my name for some reason and didn't alert ...

read full hotel review on IgoUgo.com

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Always at home here and the new decor – Posted Dec 12, 2008
 
         
Excellent

Always at home here and the new decor suits Winter in the city, although it has taken a while to get used to. The best beds and pillows combined with the best showers. Remains a strong favorite with great service. Highly recommend.

read full hotel review on IgoUgo.com

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NOT HAPPY – Posted Sep 25, 2008
by MediaTraveler  (1 reviews)
   
         
Horrible
traveling for business

STAFF RUDE

ROOM SERVICE AND CLEANING PERSONEL GREAT - BUT RECEPTION MANAGERS RUDE AND PASSIVE AGGRESSIVE

MADE MY STAY VERY UNPLEASANT.

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Location was great, comfortable beds, – Posted Aug 16, 2008
 
         
Excellent

Location was great, comfortable beds, staff was very helpful.Lobby dark, elevators small.“Very please with our stay, staff was polite & helpful, I would recommend this hotel to anyone...

read full hotel review on MYTravelGuide

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Its location. Worth the amount you like – Posted Aug 13, 2008
   
         
Good

Its location. Worth the amount you like to spend and the entrance.Rooms and galleries in front of rooms have dull lights. Should be more bright.“This type of hotels and the money one is likely to spend must include breakfast. One enjoy Buffet...

read full hotel review on MYTravelGuide

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Very convenient location, friendly – Posted Aug 08, 2008
   
         
Excellent

Very convenient location, friendly helpful staff, comfortable and extremely functional room. I was very pleasantly surprised how good it was!May not be great for families but it was great for my needs.“I couldn't have been happier with the Royalton...

read full hotel review on MYTravelGuide

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Modern nice lobbies very clean – Posted Aug 06, 2008
   
         
Excellent

Modern nice lobbies very clean efficient rooms good shower.Lobby too dark most of time.“Well located close to 5th Avenue shops and Grand Central Station, very friendly staff and simple efficient lobby with comfortable lounge areas...

read full hotel review on MYTravelGuide

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The staff was extremely helpful and – Posted Aug 05, 2008
 
         
Excellent

The staff was extremely helpful and very accommodating.The halls were too dim - seemed a little scary walking to your room alone.“The Royalton was great! The room was much nicer than I anticipated and very spacious. The hotel staff went above and...

read full hotel review on MYTravelGuide

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There is nothing I liked about this – Posted Aug 02, 2008
   
         
Horrible

There is nothing I liked about this hotel what so ever.I had to pay additional charges just to accommodate 2 people.“Their standard room only is big enough for 1 person not 2. I had to pay $50 additional charge per day just to upgrade to a superior...

read full hotel review on MYTravelGuide

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